
E L A N H O M E S Y S T E M S
INSTALLATION MANUAL
Page 62 © ELAN Home Systems 2009 • All rights reserved.
S86A
Chapter 5: Troubleshooting
The tables in Chapter 4 provide troubleshooting symptoms along with possible causes and corrections for the S86A
Multi-Room Controller.
Table 5-1 Audio Troubleshooting Procedures
Symptom
Possible Cause/s
What an authorized installer can do
No audio in a
specific zone.
1. Source not
playing.
2. No source
selected in
zone.
3. Source
selected in
wrong zone. IR
zone controller
(keypad etc.)
connected to
wrong zone
4. Variable output’s
volume
turned all the
way down.
5. Speakers or
volume controls
miswired
or defective.
6. Zone audio
output(s) connected
to
wrong amplifier
input(s).
Press Play, tune station, turn on etc.
Select source on front panel, keypad, or other zone controller.
a. Consult front panel display to determine Zone selection.
b. Connect IR keypad or touch panel to correct zone.
Increase volume.
Test known good speaker/volume control at amplifier.
Verify connections.
No audio
present in
any zone.
1. See above.
2. External
amplifier powered
down.
3. External amp
in protect
mode.
Perform steps above.
Turn amp ON. Ensure that any remote turn on cables are connected
at both ends.
Find cause of amp’s protection mode and correct. Miswired
speakers or volume controls most likely cause.
Audio quits,
zone LEDs
turn off, no
control over
system, red
power LED
blinking
slowly
.
Poor ventilation,
fan failure.
Check the ventilation.
Check to see if the fans are working.
Let the system cool until the power LED stops blinking, then
turn the zone(s) on at a low volume. If problems persist, contact
ELAN Technical Support.
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