ELAC PROTEK CONNECTED EQUIPMENT GUARANTEE
ELAC Americas Inc.
1938 N. Batavia Street, Suite K, Orange, California 92865 USA
Connected Products Guarantee for Protek Surge Suppressors
In addition to the applicable Limited Warranty, ELAC Americas Inc. (“ELAC”) provides this
Connected Products Guarantee in the event that damage is caused to equipment while it is
plugged into the covered Protek Surge Suppressor (“Suppressor”), and the damage is
determined to have been caused by a Suppressor defect in materials or workmanship.
You are agreeing to all of the terms and conditions of this Guarantee when you purchase a
Suppressor, and if you do not agree to these terms and conditions you should return the
Suppressor for a refund.
Conditions to Guarantee
•
This Guarantee is only available to Suppressor customers in the United States.
•
All Claims must be made within fifteen (15) days after the date of the incident when the
damage was caused, even if the damage was discovered at a later date.
•
Suppressor’s serial number must not have been removed or defaced.
•
Suppressor must not have been modified or altered, or been subject to abuse or faulty
equipment.
•
Customer’s use of Suppressor must have been in compliance with all instructions,
conditions, and warnings provided or published by ELAC, including without limitation
the Suppressor user manual.
•
Suppressor must have been undamaged and in its original condition at the time of the
incident when the damage was caused.
•
Suppressor must be determined by ELAC to be defective in materials or workmanship,
and the damage to connected products must have been proximately caused by the
defect(s).
•
Damage to connected products must have been caused while plugged into a
Suppressor, when there was a spike or surge on a connected properly-installed 120V AC
power line.
•
Damage to connected products that is caused by an AC power surge above rated
specifications for the Suppressor is not covered.
•
The Suppressor must have been directly (e.g. not through a plug or extension cord)
plugged into a properly-wired and grounded outlet at the time of the incident, and all
connected products must have been directly plugged into such Suppressor (e.g. not
through a plug, extension cord, or daisy-chain of suppressors) .
•
The environmental conditions for use of the Suppressor and connected products must
be suitable for normal use and operation.
•
This Guarantee only covers connected products for personal, home applications and not
commercial use.
