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My call is picked up by another phone
Check if call divert is set. If it is set, your incoming calls may be diverted to other numbers or devices.
Error Message
Please insert SIM card
Make sure you have inserted SIM card. If you have installed it but it cannot be detected, please try clean the golden contacts of the SIM card by using a dry cloth.
If it still is not working, please contact your network carrier.
No service
If you are in an area not covered by your network, or if a physical obstacle is present, such as in an enclosed area, the message “No service” will be displayed
on your Standby screen and you will not be able to make or receive calls. You can try move closer to a window for better reception.
For emergency only
When you are outside your network but inside other network, you can only make emergency call.
No Valid SIM card
Your SIM card is locked or it has an error. Please insert the right SIM card or contact your service provider.
Enter PUK code
After three consecutive incorrect PIN code entries, the code is blocked, and you need the PUK code to unblock it. Contact your service provider. After seven
consecutive incorrect PUK code entries, the SIM card cannot be used any more. Please contact your service provider to buy a new SIM card.
Care and maintenance
Thank you for choosing our phone. Should you encounter any problem with the phone, please contact our dealer or qualified service provider.
Your phone is a finely designed and crafted product. Please use it with care. The following instructions will help you comply with the terms of the warranty and
enjoy this product for many years:
Keep the phone and all its parts and accessories out of the reach of children.
Keep the phone dry, all kinds of liquid will erode the electronic circuit.
Do not use or store the phone in a dusty place to avoid damaging the removable parts.
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