eKey home CP IN plus 1, Руководство по эксплуатации

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Error displays and troubleshooting
Display Meaning Remedy
No data connection to
the finger scanner. Check the wiring and the
power supply.
99 fingerprints have
been saved. The
memory is full. Delete some fingerprints.
An incorrect security
code has been entered
3 times. The system is
locked for 30 minutes. After 30 minutes, enter the
correct code. The 30-
minute lock will only count
down if the power supply
and data connection are
present throughout.
The finger
scanner lights
up red. The finger was not
recognized. Swipe the finger over the
sensor again.
The finger
scanner
flashes
orange. No bus connection to
the control panel. Check the wiring or
implement the device.
The finger
scanner
flashes
red/green. The sensor of the
finger scanner is soiled
or broken. Clean the sensor.
If these suggestions fail to solve the problem, the system must be
returned to ekey biometric systems GmbH to be checked. Please ship the
equipment in suitable packaging. Improper packaging can lead to the
warranty being voided.
Maintenance
The system is largely maintenance-free. The sensor surface is essentially
self-cleaning due to repeated use (swiping of fingers). However, if the
finger scanner becomes soiled, clean it with a damp (not wet), non-
abrasive cloth. Q-tips, microfiber cloths, and glasses-cleaning cloths are
suitable for this purpose. Cotton-containing materials, paper towels,
tissues, kitchen sponges, damp dish towels, and kitchen roll are not
suitable. Use clean water without adding detergent. Treat the sensor
surface with care.