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Chapter 5 Troubleshooting
Chapter 5 Troubleshooting
If a problem still remains after applying the suggested remedies, contact your local EIZO representative.
5-1. No picture
Problem
Possible cause and remedy
1. No picture
•
Power indicator does not light.
•
Check whether the power cord is connected properly.
•
Turn the main power switch on.
• Press
.
•
Turn off the main power, and then turn it on again a few
minutes later.
•
Power indicator is lighting white.
•
Increase “Brightness”, “Contrast”, or “Gain” in the Setting
menu (see
“To perform advanced adjustments” (page 14)
•
Power indicator is lighting orange.
•
Switch the input signal with
.
•
Move the mouse or press any key on the keyboard.
•
Check whether the PC is turned on.
•
When the EcoView Sense function is “On”, the monitor
may have shifted to the power saving mode. Come near
to the monitor. If the screen is not displayed, move the
mouse or press any key on the keyboard.
•
Depending on the PC and graphics board, the input signal
is not detected and the monitor does not recover from
the power saving mode. If the screen is not displayed
even after moving the mouse or pressing any key on the
keyboard, turn the monitor off and on using its power
button. When the screen is displayed, execute the
following procedure. The problem may be improved.
1. Press to turn off the monitor.
2. Hold down while pressing
to turn on the
monitor.
“x” is displayed on the menu title of “Information” of the
Setting menu (see
“6-6. Displaying Monitor Information”
).
3. Reboot the PC.
To return to the previous setting, perform steps 1 to 3
again.
•
Power indicator is flashing orange.
•
This problem may occur for the DisplayPort input.
Connect via the signal cable specified by EIZO, turn off
the monitor, and then turn it on again.