12
TROUBLESHOOTING
If you encounter a problem with your device or if you suspect the device is not
working properly, you can make a few simple checks before calling a
technician.
Problem
Solution
No power
Before using the appliance, check that it is fully charged,
empty the dust container and clean the filter.
Loss of aspiration
Check to see if the openings are clogged. Unplug and
clean if necessary.
Make sure the filter is correctly installed. Empty the dust
container and clean the filter.
The motorized
brush does not
turn
Unplug the unit, check for clogged hair or dirt. If
necessary, remove the rotating shaft from the power brush
by unlocking the latch, clean and reposition the shaft by
performing the reverse procedure.
Make sure that the axle has been properly inserted into
the power brush and the latch is in the locked position.
The device may need to be recharged. Connect the device
to the charger. The battery indicator will turn GREEN when
charging is complete.
The battery
indicator lights
flicker while in
Use
The motorized brush is blocked. Turn off the vacuum and
remove any object blocking the brush.
For any other problems occurring in your device:contact Customer Service.
E-mail Support: [email protected]
CAUTION:
The power brush contains electrical connections, do not immerse
in water for cleaning.