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Troubleshooting

Troubleshooting

Frequently Asked Questions

Q

A

Can I use it in the morning 
before I put on my makeup?

Yes. Please use with the dedicated eye cream.

How much dedicated 
eye cream should I use?

Spread two small pearl-sized drops over the wide area around 
both eyelids and eyes. We recommend adding more dedicated 
serum if it feels like there is not enough.

Will it damage my skin 
if I use it every day?

No, but only use it once a day (for four minutes except during 
pauses).
* The above information is a guide only. Please observe your skin 

condition and use the device accordingly.

I can’t move the device 
smoothly on my skin.

• Depending on the condition of your skin, it may be difficult to 

move the device if you have used too little dedicated eye cream at 
first.

• Please move the device slowly without forcing it.

My skin flushes after use.

This is due to the heating effect of the device. If it bothers you, use 
water or a cold pack to cool your skin down. When using a cold 
pack, wrap it with a towel so that it does not come into direct 
contact with your skin.

Why do I feel a tingly 
sensation on my face and 
hands?

This is caused by the electrical stimulation of the device. It can be 
adjusted using the Power/Level button. Use the device at a 
strength that feels comfortable for you.
Use only Level 1 upon first use and until you are accustomed to 
use.

Are the higher levels more 
effective?

It is important that the level suitable for your skin condition. 
If you feel irritation such as hot sensations or stinging, lower the 
level.

I cannot feel any 
heat/electrical stimulation

I feel too much 
heat/electrical stimulation

The level setting is too high.

Lower the level by pressing 
the Power/Level button.

The entire surface of treatment 
head is not touching skin.

Apply the entire surface of 
treatment head to the skin.

The level setting is too low.

Raise the level by pressing 
the Power/Level button.

You skin is dry.

Apply the dedicated 
eye cream to your skin.

The device has gone into 
AUTOMATIC OFF mode.

Turn on the power.

You are moving the device 
too quickly.

Problem

Possible Causes

Solutions

Small pieces of dead skin 
appear on my skin after 
use.

This can be caused by dryness. Apply emulsion with a cotton pad 
to remove the dead skin and make your skin smooth.

You have been using the 

treatment head on your skin 

for a long time.

Be sure to move the device 
while using it.

You are moving the device 
too slowly on the skin.

Move the device a little more 
quickly.

Please move the device a 
little more slowly.

Содержание EFM02

Страница 1: ...re from which you purchased the device in advance 4 If the device was a gift and you are thus unable to submit a repair request to the store from which the device was purchased as stated in this docum...

Страница 2: ...ious areas indicated below or outside of specified areas Failure to comply may cause an accident or other problems Cuts Sites where surgery including plastic surgery was performed Anywhere inside the...

Страница 3: ...ing locations Dusty areas Outdoors or a location where there is exposure to direct sunlight A location where there are strong radio waves or magnetism A location where there is exposure to oil smoke o...

Страница 4: ...opped or damaged turn off the power immediately pull out the plug and request for a repair inspection Failure to comply may lead to a fire or electric shock Mandatory Compliance Use only at 100 240 VA...

Страница 5: ...ion may cause dark staining of the skin When you have not used the device for a long period of time check to see that it is functioning normally before re starting use Failure to comply may cause an a...

Страница 6: ...cable Make sure there is no water or dirt on the charging terminal before connecting Charging Indicator While charging the battery charging indicator will flash or be lit up as shown below 1 3 charged...

Страница 7: ...or safety the treatment head flashes and beeps five times When this happens let the device rest for about 30 minutes Motion sensor Detects movement of the device and pauses output for safety reasons w...

Страница 8: ...t time has elapsed 6 Wipe off any dirt or dedicated eye cream from the treatment head see page 17 Press the Power Level button for approximately three seconds to turn on the power After the battery le...

Страница 9: ...ice perpendicular to your skin and keep moving it so that the entire surface of the treatment head comes into contact with your skin There are three output levels but you may feel that the device is t...

Страница 10: ...am on it This device is not waterproof Do not wash it with water Check to make sure the charging terminal is clean 3 Wipe off any dirt from areas other than the treatment head with a dry cloth How to...

Страница 11: ...al stimulation of the device It can be adjusted using the Power Level button Use the device at a strength that feels comfortable for you Use only Level 1 upon first use and until you are accustomed to...

Страница 12: ...ery replacement contact the Customer Helpdesk see page 22 Dedicated cosmetics Contact the Customer Helpdesk see above for detailed information on products and purchases Official website www effectimbe...

Страница 13: ...s please contact your local distributor or the Customer Helpdesk see page 22 Input rating Power consumption Battery Charging time Outside dimensions Weight Materials Country of manufacture Accessories...

Страница 14: ...26 25 Memo Memo...

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