1. The appliance's power is within the rated output power range of
the product but it cannot be used?
When some electrical appliances started, the peak power is higher than
the product power(4000w).
2. Why is there a sound when using it?
The sound comes from the fan or relay when you start or using the prod-
uct.
3. Is it normal for the charging cable to heat up during use?
Yes, it is. The cable complies with national safety standards and with
related certificates.
4. What kind of battery do we use in this product?
The battery type is lithium iron phosphate.
5. What devices the product can support by the AC output?
The AC output power consumption is rated 2000W, peak 4000W. It’s
available to power most the home appliances, which rated power con-
sumption is lower than 2000w. Please make sure the total loading by AC
is under 2000W before using.
6. How can we know the remaining using time?
Please check the data on the screen, it will show the remaining using
time when you turn it on.
7. How can we confirm the product is recharging?
When the product is under charging, the product screen will show the
input wattage, and the power percentage indicator will blink.
8. Can it charge and recharge at the same time?
Yes, it supports pass-through charging. Please keep the equipment laid
flat during use, charging, and recharging.
FAQs
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