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8. Fault finding
CAUTION: CONTROLLER SAFETY
Risk of damage to equipment. Do not remove the controller from the pump as the
controller may be damaged.
Refer to
Table: Fault finding on page 76
for the possible causes of faults and the
recommended actions to rectify faults.
Table 22
Fault finding
Symptom
The controller LEDs do not flash for 0.5 seconds when the system is set to on on page 76
The pump does not rotate after a parallel start command is sent on page 76
The pump does not rotate after a serial start command is sent on page 77
The pump does not respond in multi- drop mode on page 77
The green Normal LED does not light or the pump does not rotate at full speed or the pump fails while
in operation on page 77
Ultimate pressure cannot be reached on page 77
The pump is very noisy or there is excessive vibration or both on page 78
No serial comms on page 78
Fail signal or standby signal not working on page 79
Yellow service LED is flashing a repeated sequence on page 79
The red alarm LED is on on page 79
The red alarm LED is flashing on page 79
Other problems on page 79
Fault
The controller LEDs do not flash for 0.5 seconds when the system is set to on
Cause
The electrical supply has failed.
Remedy
Make sure that the electrical supply is set to on and the fuses (and current limiting
devices) are not tripped.
Cause
The pump rotor is rotating.
Remedy
The LEDs can possibly not flash if the pump is in operation.
Fault
The pump does not rotate after a parallel start command is sent
Cause
Check that the electricity supply is on. Check if the fail output is active.
Remedy
If there is a fail signal, check if the red alarm LED is flashing. If yes, refer to
. If the power is supplied and fail signal is not given, but the
rotor does not rotate, the fault is in the pump.
Page 76
B85200880_D - Fault finding
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