6
Troubleshooting
1.
In
range
extender
mode,
how
do
I
connect
to
a
network
which
has
a
hidden
SSID?
a.
During
iQ
Setup
select
“Setup
extender
manually”
as
shown
below.
Manually
enter
the
SSID
of
the
hidden
network,
an
SSID
for
your
device
and
the
encryption
information
for
the
hidden
network.
SSID
Enter
the
SSID
(network
name)
of
your
existing,
hidden
network.
Device
SSID
Enter
an
SSID
for
the
BR
‐
6428Ns
V2/nC
or
leave
it
blank
to
use
a
default
which
consists
of
your
existing
router’s
SSID
(above)
+"_2EX".
Encryption
Enter
the
encryption
information
for
your
existing,
hidden
network.
2.
I
can’t
access
the
Internet.
a.
Ensure
that
all
cables
are
connected
properly.
Try
a
different
Ethernet
cable.
b.
Check
if
you
can
access
the
web
based
configuration
interface.
If
not,
please
ensure
your
computer
is
set
to
use
a
dynamic
IP
address.
Refer
to
the
user
manual
for
guidance
if
you
are
unsure
how
to
do
this.
c.
Login
to
the
web
based
configuration
interface
and
go
to
Internet
>
WAN
Setup
and
check
that
the
connection
type
is
correct.
If
you
are
unsure
which
internet
connection
type
you
have,
please
contact
your
Internet
Service
Provider
(ISP).
