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Troubleshooting Guide
1. Check if all speaker cable connections are correct.
2. Try an alternate sound source such as a CD player or an MP3 player, in case the
original sound source is at fault.
3. Check if the computer soundcard is installed correctly.
System does not function at all:
Check if all speaker cable connections are correct.
Check if your external sound source equipment is working correctly.
Check if the AC power adapter is plugged into a power outlet, which has been
switched on. (AC power adapter is optional in some world markets).
Sound from only one driver:
When playing an audio CD from a computer, only one driver has sound:
This generally occurs with a new computer when only one driver works when playing
an audio CD, but both speakers function correctly when running a WAV file or playing
a game. The reason for this is that the CD-ROM does not match the soundcard, or
one channel of the signal maybe shorted to a ground wire. Please refer to your
computer's operational manual to adjust the CD-ROM connections.
Music is distorted at maximum volume when the system is powered by the USB
port of the computer:
This tends to happen as the USB port is unable to supply sufficient power for the
speaker system. Please adjust the volume to a reasonable level, or please use a center-
positive AC adapter with 5V D.C. output.
Excessive noise from Speakers:
Edifier's speakers feature a very low noise circuit design. Your external sound source
equipment may have a poor signal-to-noise ratio. Unplug the input audio cable, and
check if the noise is from the CD/DVD player or the computer soundcard, etc.
Magnetically Shielded Speakers:
are magnetically shielded. You
can place the speakers near a TV or monitor. Allow a 0.2-1
distance between the
speakers and monitor to avoid possible magnetic field interference.
Subwoofers and satellites speakers of Edifier's product
meter
If you have any further questions or concerns regarding Edifier Products:
Please visit our website at: www.edifier.com ,
or email Edifier Support for further assistance at: [email protected]
If you prefer, you may contact us via Toll Free: 1-877-EDIFIER (334-3437).
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