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Troubleshooting 

Switch the EDIFIER e3360BT off then on and reconnect to the audio source.

 

Ensure Bluetooth function is enabled compatible on your Bluetooth devices.

 

Move the devices closer and retry the connection. 

 

Try another Bluetooth device for connection.

 

Please check if power is connected, and if the wall outlet is switched on.   

Please switch the system off then on and reconnect to the audio source. 

Please check if the system is in STBY. 

Please check if the master volume is turned to minimum. 

Please check if the audio input cable is connected correctly. 

Please check if there is signal from audio source. 

Keep a 0.2 ~1m distance between the speaker system and monitor or TV set to avoid magnetic interference. 

 
If you have any further questions or concerns regarding EDIFIER Products… 
Asia, Europe, Oceania

  Please visit our website at: 

www.edifier.com

, or email EDIFIER Support for further assistance at: 

[email protected],  

Î

 Dear Customer, thank you for purchasing this EDIFIER product. For the EDIFIER warranty applicable for this 

product, we refer you to the Edifier website 

www.edifier-international.com/warranty-terms

.  

 

Canada/USA/Mexico

www.edifier.ca

, Email: 

[email protected]

   

If you prefer, you may contact us by phone, Toll Free: 1-877-EDIFIER (334-3437) in Canada, 1-800-688-7406 in 

US. 

South America

: Please visit 

www.edifier.com

 (English) or 

www.edifierla.com

 (Spanish/Portuguese) for detailed local 

contact information. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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