viii
Starmux IV
0023786_REV_C
RETURNED MATERIAL AUTHORIZATION
Before returning any equipment to EdgeTech, a Returned Material Authorization (RMA) number must be
obtained. The RMA will help us identify your equipment when it arrives at our receiving dock and track
the equipment while it is at our facility. The material should be shipped to the address provided in the
section. Please refer to the RMA number on all documents and
correspondences as well.
All returned materials must be shipped prepaid. Freight collect shipments will not be accepted. EdgeTech
will pay freight charges on materials returning to the customer after being evaluated and/or repaired.
CAUTION!
If your product is a portable topside, never attempt to ship it
in the 6U case alone. Although rugged, these cases are not intended to
be used as shipping containers, and the delicate internal components
could be damaged if used in this manner.
The following steps apply only to the material being returned from outside the continental United States.
Follow them carefully to prevent delays and additional costs.
1.
All shipments must be accompanied by three copies of your proforma invoice, showing the
material's value and the reason for its return. If the reason is for repair, it must be clearly stated
to move through customs quickly and without duties being charged. Please send copies of the
original export shipping documents with the consignment whenever possible.
2.
If the equipment's value is over $1000, the following Shipper's oath must be sent with the invoice.
This oath can be typed on the invoice or a separate letterhead:
"I, ______________________________, declare that the articles herein specified are the
growth, produce, or manufacture of the United States; that they were exported from the
United States from the port of _____________________, on or about _______________;
that they are returned without having been advanced in value or improved in condition
by any process of manufacture or any other means; and that no drawback, or allowance
has been paid or admitted hereof."
Signed ______________________________
