9
Troubleshooting continued
Symptoms Possible
causes
Solutions
The room
temperature is
higher than the
recommended
ambient
temperature (77°F).
Run the cooler in the
appropriate ambient
temperature.
The door is being
opened often.
Minimize the number of
times the door is opened.
The door is not
completely closed.
Make sure the door is
completely closed.
The door gasket is
not sealing properly.
Make sure the door gasket
is properly sealing.
The cooler turns on
and off frequently.
The cooler does not
have the suggested
ventilation.
Make sure the cooler has at
least 2” on the sides and 4”
in the back for clearance.
If the noise is from
the fan, it may be
normal operating
noise.
The fan makes normal fan
noises when operating- this
is normal.
The unit is not level.
Make sure the cooler is on a
level surface.
The cooler makes
too much noise.
Popping or
crackling noises are
coming from the
unit.
Some popping or crackling
noises are normal. They are
caused by expansion and
contraction of the inside
walls due to temperature
changes.
Your cooler is not
level.
Make sure the cooler is on a
level surface.
The door gasket is
dirty.
Clean the door gasket.
The door gasket is
malformed.
Make sure the door gasket
is properly sealing.
The door will not
shut properly.
The shelves are
incorrectly installed.
Correctly install the shelves.
