14
Troubleshooting
If the unit appears to be malfunctioning, read through the “Operation” section of this manual first. If
the problem persists, check the Troubleshooting Guide below and on the following page. The problem
may be something that can easily be solved or explained.
Before Calling for Help:
Problem
Possible Cause
Solution
The unit turns on and
off frequently.
The room temperature
is higher than the
recommended ambient
environment.
Run the refrigerator at the appropriate ambient
temperature.
The door is being
opened often.
Minimize the number of times the door is
opened.
The door is not
completely closed.
Make sure the door is completely closed.
The door gasket is not
sealing properly.
Make sure the door gasket is properly sealing.
The refrigerator is not
sufficiently ventilated.
This unit requires adequate air circulation behind
the appliance.
The unit does not turn
on.
There is a power
failure.
Ensure the refrigerator is plugged in and the
power outlet has power.
The refrigerator is not
plugged in.
Plug the unit in to a power outlet that has
sufficient amperage.
A house fuse has blown
or the circuit breaker is
tripped.
Replace the broken fuse in your fuse box or reset
the breaker.
The refrigerator /
freezer will not reach
the desired temperature
The refrigerator is
placed too close to a
heat source.
Keep the refrigerator away from direct sun light
or other heat sources.
The refrigerator is not
sufficiently ventilated.
This unit requires adequate air circulation behind
the appliance.
The door is opened too
frequently or for a long
period of time.
Close the door tightly and do not open the door
too frequently or for a long period of time.
