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Troubleshooting Guide
Please note HEPA Filter may decrease air speed/volume. For higher CFM, a charcoal only
filter is available. Contact customer service at 1-800-225-6595 for more information.
SERVICE – For repairs or service, please visit your place of purchase, call 1-800-225-6595
or visit www.edenpuresupport.com
.
WARNING
ANY REQUIRED SERVICE OTHER THAN FILTER MAINTENANCE SHOULD ONLY BE
PERFORMED BY AN AUTHORIZED SERVICE REPRESENTATIVE.
Problem
Possible cause
Suggested solution
Power indicator light does
not turn on
No power to the fan
1. Check to see if outlet is
working
2. Consult with an electrician
3. Ensure the fan is on a level
surface
4. Check the power switch to
ensure it is on
Airflow is slow
The voltage is too low
Air inlet or outlet is
blocked
1. Don’t restart until the voltage
is back to normal
2. Clean the air inlet or outlet
©2017 EdenPURE® I-5434 BR11626R-1
