13
Service –
In the event of amplifier malfunction, or questions about your
unit’s operating features that aren’t answered in this manual or on our
website, you should contact your Dealer. Once you and your dealer have
determined it’s definitely a malfunction (and not an operator error) you must
call our Customer Service Department and
obtain a Return Merchandise
Authorization (RMA)
. We WILL NOT accept any gear sent without an
RMA, so save the time and money by calling first, ok?
IMPORTANT NOTE: Your amplifier (everything but the tubes) is
covered by a two year Warranty. The tubes are covered by a 90-day
warranty. Read the Warranty card for full details. We use the highest
quality tubes we can possibly obtain. In general, if a tube is bad, it will
fail long before the 90-warranty runs out.
Please call the USM Customer Service Dept. at:
1-800-USSOUND (1-800-877-6863)
When you hear the voice prompt, Press 1 on your phone’s keypad.
Please ship Authorized Returns for service to:
Eden Electronics
P.O. Box 338
115 2nd Street
Montrose, Minnesota 55363
Email Website
[email protected]
http://www.eden-eletronics.com
Eden Electronics
C/O U.S. Music Corp.
444 E. Courtland Rd.
Mundelein, IL 60060
(847) 949-0444
(847) 949-8444(fax)
Eden
Never Compromise
Note for those who care: This manual was written by David (Eden) Nordschow, Eden’s Chief
Propellerhead & Master of All Things Technical, and Lane Baldwin, Eden’s Special Projects Coordinator
(Many Other Functions). Any grammar errors are David and Lane’s fault, as are the attempts at humor.
Please don’t blame anyone else for any weirdness, as we were warned several times. Really.
