12
Troubleshooting
continued from previous page
5
. While in this diagnostic screen, the following
information is available and may be beneficial for
various reasons. This information is retained by
the computer from the first time electrical power is
applied to the electronic controller.
a
. Press the
p
UP button to display the number of
days this electronic control has had electrical
power applied.
b
. Press the
q
DOWN button to display the number
of regenerations initiated by this electronic con-
trol since the model code number was entered.
6
. Press the SELECT/MENU button and hold in for 3
seconds until the model code shows in the display.
This code identifies the softener model. If the
wrong number shows (see table on Page 1), the
softener will operate on incorrect programming.
7
. To change the code number - Press the
p
UP or
q
DOWN button until the correct code shows.
8
. To return to the present time display, press the
SELECT/MENU button.
If the model code was
changed, make all timer settings.
NOTE:
If the electronic control is left in a diagnostic
display (or a flashing display when setting
times or hardness), present time automati-
cally returns if a button is not pressed within 4
minutes.
RESETTING TO FACTORY DEFAULTS
To reset the electronic controller to its factory default
for all settings (time, hardness, etc.):
1.
Press the SELECT/MENU button and hold it until
the display changes twice to show “CODE” and the
flashing model code.
2.
Press the
p
UP button (a few times, if necessary)
to display a flashing “SoS”.
FIG. 20
This check verifies proper operation of the valve motor,
brine tank fill, brine draw, regeneration flow rates, and
other controller functions. Always make the initial
checks, and the manual initiated diagnostics.
NOTE:
The electronic control display must show a
steady time (not flashing). If an error code
shows, first press the SELECT/MENU button to
enter the diagnostic display.
1
. Press the RECHARGE button and hold in for 3 sec-
onds. RECHARGE begins to flash as the softener’s
valve advances from the service to fill position.
Remove the brinewell cover and, using a flashlight,
observe fill water entering the tank.
If water does not enter the tank, look for an obstruct-
ed nozzle, venturi, fill flow plug, brine tubing, or brine
valve riser pipe.
2
. After observing fill, press the RECHARGE button to
move the softener’s valve into the brine position. A
slow flow of water to the drain will begin. Verify brine
draw from the brine tank by shining a flashlight into
the brinewell and observing a noticeable drop in the
liquid level. This may take 15 to 20 minutes.
NOTE:
Be sure water is in contact with the salt, and
not separated by a salt bridge (See “Breaking A
Salt Bridge” section).
If the water softener does not draw brine, check for
(most likely to least likely):
=
Dirty or plugged nozzle and venturi, see “Cleaning
the Nozzle and Venturi” section.
=
Nozzle and venturi not seated on the gasket, or
gasket deformed.
=
Valve seals leaking.
=
Restriction in valve drain, causing a back-pressure
(bends, kinks, elevated too high, etc.). See “Install
Valve Drain Hose” section.
=
Obstruction in brine valve or brine tubing.
NOTE:
If water system pressure is low, an elevated
drain hose may cause back pressure, stopping
brine draw.
3
. Press the RECHARGE button to move the softener’s
valve into the backwash position. Look for a fast flow
of water from the drain hose. Check that the drain
can adequately handle the flow and volume.
An obstructed flow indicates a plugged top distributor,
backwash flow plug, or drain hose.
4
. Press the RECHARGE button to move the softener’s
valve into the fast rinse position. Again look for a
fast drain flow. Allow the softener to rinse for a few
minutes to flush out any brine that may remain in the
resin tank from the brining cycle test.
5
. To return the softener’s valve to the service position,
press the RECHARGE button.
3.
Press the SELECT/MENU button, and the elec-
tronic controller will restart.
4.
Set the present time, hardness, etc., as described
on pages 2 & 3.
MANUAL ADVANCE REGENERATION CHECK
