EN
EN
18
6. Troubleshooting
NO.
Malfunction
Possible Causes
Solutions
WINBOT 9 has encountered
a problem.
A. Press the RESET Button on the Remote
Control.
B. Check for stubborn stains on the window.
Clean the stains before using WINBOT 9.
C. Check the Cupule for dirt or damage. Clean
the Cupule as described in section 4. If Cupule
is scratched or damaged, replace it with a new
one.
D. If the problem persists, please contact
Customer Service.
The Cleaning Pad Plate
turned before WINBOT 9
reached the edge of the
window.
Spray additional Cleaning Solution on the
Cleaning Pad. Restart. If the problem persists,
call Customer Service.
Edge Detection Sensors
are dirty.
Clean the four Edge Detection Sensors as
described in Section 4. If the problem persists,
please contact Customer Service.
The window has a thick
layer of dirt on it.
Clean the window by hand first and use
WINBOT 9 for regular cleaning after that.
*WINBOT 9 is intended to be used for
maintenance cleaning on common windows.
The product is NOT designed to replace heavy
duty or first time cleaning.
4
WINBOT 9
does not
follow its
normal
cleaning
pattern,
moves
erratically or
stops.
The Cleaning Pad is not
placed exactly within its
Velcro area.
Remove and reattach the Cleaning Pad making
sure it is placed exactly within its Velcro area.
The Cleaning Pad is dirty.
Replace the Cleaning Pad.
The Cupule is dirty or the
Driving Treads are dirty.
Clean the surface of the Cupule and Driving
Treads with the provided Finishing Cloth as
described in section 4. If the problem persists,
please contact Customer Service.
5
WINBOT 9
gets stuck
in a corner
or near the
edge of the
window and
cannot be
directed
using the
Remote
Control.
Not enough suction or
Edge Detection Sensor
malfunction.
A. Press the RESET Button on the Remote
Control.
B. If WINBOT 9 does not Reset, it must be
placed in Manual Override Mode. Hold the
RESET Button on the Remote Control until
the Status Indicator Light glows a continuous
RED. In Manual Override Mode, the Direction
Control Buttons on the Remote Control are
activated. Use the Direction Control Buttons to
move WINBOT 9 to a position away from edges
and where you can safely reach it. Remove the
robot from the window.
*When using the Manual Override Mode, do not
leave the robot attached to the glass.
C. If the problem persists, please contact
Customer Service.
Содержание WINBOT9 W930
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