Ecostrad_Ascoli_V1.2_03092021 6
•
Do not install the radiator under or in front of a power socket or connector
box.
•
The power lead must be connected to a socket which must be at least 25cm
from the floor. Do not connect the element to the power supply until it is
secured within the radiator and correctly orientated, as above.
3 | Cleaning
Regular cleaning with a soft, damp cloth will keep the surface of your product
looking new. Do not use abrasive or chemical cleaners as these will damage the
finish over time.
4 | Warranty
The Ecostrad Ascoli carries a 10-year guarantee on the steel body, a 3-year
guarantee on paintwork and a 2-year guarantee on electrical components. Within
the stated period, starting from the date the customer receives their unit, Ecostrad
guarantee to repair or replace the unit where a fault is due to defects in materials
or manufacturing.
The warranty does not cover any defect arising from damage, negligence, usage
outside the product’s intended purpose or fair wear and tear. The warranty is only
valid when the radiator has been used with the supplied heating element, at the
specified supply voltage, and in accordance with all conditions specified in this
manual. The warranty will be void if the radiator has been tampered with, if its fluid
levels have been adjusted, or if the ratings label has been removed.
The warranty does not cover failures and faults due to force majeure, accidental
damage, mishandling, external impact, chemical agents or atmospheric
phenomena, incorrect use of the unit, the purchaser’s faulty electrical installations,
transporting the unit or problems caused by the unit being handled by persons not
authorised by Ecostrad. An invoice may be required to confirm that installation
work has been carried out by a qualified professional. Ecostrad cannot accept
responsibility for damage, loss or injury caused by incorrect installation,
maintenance, cleaning or covering the unit.
The warranty is a contract with the original purchaser and does not transfer if the
unit is re-sold, gifted or inherited. Proof of purchase, including order number and
order confirmation or invoice, will be required if a claim is made. The warranty
covers only the model of heater shown on the purchase invoice. The warranty
covers the repair or replacement of the defective product only and Ecostrad shall
have no liability for installation costs or consequential losses however incurred.
