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PEK

ACC-

ACC+

/W1

PEK

Y/Y1

O/B

3. If you have only one R wire (ei-

ther R, R

, or R

), make sure it’s

inserted into the Rc terminal.

4. If you installed the Power Extender

Kit, make sure you inserted the

wires into the correct terminals:

ecobee support is here to help:

CALL

1 877.932.6233 (North America)

1 647.428.2220 (International)

Your R, Rc,

or Rh wire

TROUBLESHOOTING

[email protected]

Содержание ecobee4

Страница 1: ...How to install your ecobee4 ...

Страница 2: ...Be happy You have joined a growing community of people who want to conserve energy save money and do something good for our planet Let s get started ...

Страница 3: ...Download the ecobee app for customized installation instructions Or continue reading ...

Страница 4: ...CC W2 W1 RH C First things first Here s what you ll find in the box ecobee smart thermostat Backplate Room sensor and stand Power Extender Kit PEK Drywall plugs Screws Install guide this booklet room sensor manual wire labels and voice card Trim plate ...

Страница 5: ...You ll also need these tools Drill for mounting anchors 3 16 drill bit Small flathead screwdriver Phillips screwdriver Hammer Pencil Wire stripper OPTIONAL ...

Страница 6: ......

Страница 7: ...Guide 2 Start here to find out The steps in this section will help you decide which install guide you ll use to complete the installation These icons indicate useful tips and important reminders Start Your Install ...

Страница 8: ...on and Air Conditioning HVAC system by using the master switch or circuit breaker box This is important for your safety TIP Look for your master switch or circuit breaker box in the basement attic utility closet or behind a wall panel near the thermostat ...

Страница 9: ... boiler check to see that the main flame is extinguished Confirm your system is off by turning on your heat during winter or your AC during summer Wait a few minutes you should not feel air coming from your vents STEP 2 ...

Страница 10: ...STEP 3 Remove your old thermostat cover from the wall TIP Many thermostats simply pop off or unclip from the base while others may have screws that you will need to remove ...

Страница 11: ...120 VAC OR 240 VAC YES NO Does your old thermostat s backplate have any of these indicators CHECKPOINT COMPATIBILITY Sadly you might not be compatible Great please continue to the next page You can double check here ecobee com compatibility ...

Страница 12: ...he wires connected to the terminals of your old thermostat You may need to reference this photo later on WARNING ecobee4 is designed for 24VAC with a 2A maximum current Do not connect it to line high voltage or millivolt systems ...

Страница 13: ...YES NO RC RH RC RH YES NO CHECKPOINT C WIRE Do you have a C wire connected to your old thermostat Continue to Guide 1 Continue to Guide 2 ...

Страница 14: ......

Страница 15: ...GUIDE 1 Install your ecobee with a C wire If you have a C wire it will power your ecobee You won t need the Power Extender Kit included in the box Guide 1 ...

Страница 16: ...YES NO CHECKPOINT DON T SKIP AHEAD Have you completed steps 1 4 in the Start Your Install section Continue to the next page Return to step 1 in Start Your Install ...

Страница 17: ... a time using the labels provided STEP 5 TIP 1 If you have a jumper between Rc Rh or R leave it alone Only label the wires that run from your wall into a terminal block TIP 2 To install accessories humidifier dehumidifier or ventilator please refer to the wiring diagrams in the Extras section ...

Страница 18: ... Unscrew the mounting plate of your old thermostat to remove it from the wall STEP 6 WARNING Be careful as some thermostats may contain mercury Recycle your old thermostat safely with your local hazardous waste facility ...

Страница 19: ... Rc G Y1 Y2 O B PEK ACC ACC W2 W1 RH C STEP 7 Decide if you want to use the trim plate with your ecobee The trim plate is useful if you want to hide marks or holes left on the wall by your old thermostat ...

Страница 20: ...STEP 8 OPTIONAL If using the trim plate align the mounting holes on the trim plate and backplate and press them into place together ...

Страница 21: ...STEP 9 Pull the wires through the hole in the middle of the backplate and then attach the backplate to the wall using the drywall anchors and screws provided TIP Use a 3 16 drill bit to drill a hole for the drywall plugs ...

Страница 22: ... W1 RH C Rc G Y1 Y2 O B PEK R G C W W 1 Y Y1 RH R G C W W 1 Y Y1 NO YES or Do you have more than one R wire That includes R Rc and Rh Insert your wires Insert your single R Rc or Rh wire into the Rc terminal R or Rc Rc Rh Rh CHECKPOINT INSERT YOUR R WIRE S ...

Страница 23: ...B PEK ACC ACC W2 W1 RH C R c G C W W 1 Y Y1 STEP 10 Insert your remaining wires into the side not the front of their corresponding terminal blocks TIP Press the terminal block levers to insert the wires more easily ...

Страница 24: ...Tug on the wires gently to ensure they are securely connected TIP When a wire has been connected correctly the lever on that block will lower STEP 11 ...

Страница 25: ...y push any excess wires back into the hole and ensure there are no drafts coming from the hole s in the wall TIP Large holes behind your thermostat will affect temperature readings Prevent drafts by covering the hole s ...

Страница 26: ...STEP 13 Gently press your ecobee into the backplate until it clicks into place TIP If the thermostat rocks or is not flush with the wall be sure the excess wires are pushed all the way into the wall ...

Страница 27: ...ON OFF ON OFF Turn the power to your HVAC system back on using the master switch or at the circuit breaker box STEP 14 ...

Страница 28: ...TEP 15 Say hi to your new ecobee The screen will power on and guide you through the setup and registration TIP If your thermostat does not power on please see the troubleshooting tips in the Extras section ...

Страница 29: ...Congratulations you did it To complete your setup follow the instructions on your ecobee screen ALL DONE ...

Страница 30: ......

Страница 31: ...Install your ecobee without a C wire If you don t have a C wire you ll need to use the Power Extender Kit PEK included to reliably power your ecobee Guide 2 ...

Страница 32: ...YES NO CHECKPOINT DON T SKIP AHEAD Have you completed steps 1 4 in the Start Your Install section Continue to the next page Return to step 1 in Start Your Install ...

Страница 33: ...rk with your system The Power Extender Kit requires your system to have the following wires 4 wires W W1 Y Y1 G and R or Rc or Rh or 3 wires Y Y1 G and R or Rc or Rh CHECKPOINT 3 OR 4 WIRES Do you have these wires Contact us To proceed call 1 877 932 6233 or email support ecobee com ...

Страница 34: ...s Label wires at your Thermostat Control Board STEP 5 Take your Power Extender Kit wire labels tools your smartphone and go to your HVAC system TIP Your HVAC system can most often be found in your basement or your attic ...

Страница 35: ...Control board Y W G C R STEP 6 Open your HVAC system s cover to reveal the control board WARNING HVAC systems contain high voltage wires Use caution when working with the control board ...

Страница 36: ...Y W G C R STEP 7 Take a picture of the wires connected to your control board You may need to reference this photo later on ...

Страница 37: ...g into these terminals only label those going to your thermostat TIP If you have wires connected to both Rc and Rh terminals at the control board you may have a two transformer system Please contact support to help you with installation 1 877 932 6233 or support ecobee com Wires going to your A C ignore these Wires going to your thermostat ...

Страница 38: ...W Y R Y W G C R G Y W G C R STEP 9 Disconnect the wires labeled R Y G and W from the control board ...

Страница 39: ...R G Y W W G Y R STEP 10 Connect the wires you disconnected from the control board into their matching gray terminal blocks on the Power Extender Kit TIP Press the buttons to insert the wires more easily ...

Страница 40: ...R G Y W G Y R W STEP 11 Tug on the wires gently to ensure they are securely connected TIP When a wire has been connected correctly the button on that block will lower ...

Страница 41: ...W Y W G C R STEP 12 Connect the five white wires coming out of your Power Extender Kit to their corresponding terminals on the control board TIP Once again tug on the wires gently to ensure they are securely connected ...

Страница 42: ...BEFORE AFTER BEFORE AFTER CHECKPOINT POWER EXTENDER KIT Check that you have installed the Power Extender Kit correctly It should be installed between your thermostat wiring and your control board ...

Страница 43: ...sed Some systems will not turn on if the cover panel has not been closed properly STEP 13 Mount the Power Extender Kit inside your HVAC system taking care not to strain the wires Close the HVAC cover panel securely and return to your thermostat ...

Страница 44: ...thermostat Carefully disconnect and label the wires from your old thermostat one at a time using the labels provided TIP If you have a jumper between Rc Rh or R leave it alone Only label the wires that run from your wall into a terminal block ...

Страница 45: ... Unscrew the mounting plate of your old thermostat to remove it from the wall STEP 15 WARNING Be careful as some thermostats may contain mercury Recycle your old thermostat safely with your local hazardous waste facility ...

Страница 46: ... Rc G Y1 Y2 O B PEK ACC ACC W2 W1 RH C STEP 16 Decide if you want to use the trim plate with your ecobee The trim plate is useful if you want to hide marks or holes on the wall left by your old thermostat ...

Страница 47: ...If using the trim plate align the mounting holes on the trim plate and backplate and press them into place together STEP 17 OPTIONAL ...

Страница 48: ...W1 C STEP 18 Pull the wires through the hole in the middle of the backplate and then attach it to the wall using the drywall anchors and screws provided TIP Use a 3 16 drill bit to drill a hole for the drywall plugs ...

Страница 49: ...Rc G Y1 Y2 O B PEK ACC ACC W2 W1 RH C R c R H G C W W 1 P E K Y Y 1 STEP 19 Remove the Rc C and PEK labels from the label sheet and attach them to the wires as shown below R Rc Rh Rc G C Y PEK ...

Страница 50: ...ck levers to insert the wires more easily Rc G Y1 Y2 O B PEK ACC ACC W2 W1 RH C R c R H G C W W 1 P E K Y Y 1 STEP 20 First connect these 3 wires as shown Rc C PEK Then connect any remaining wires to their corresponding terminal ...

Страница 51: ...1 RH C Rc G Y1 Y2 O B PEK R c R H G C W W 1 P E K Y Y 1 YES NO Continue to the next page Did you connect the correct wires to the Rc C and PEK terminals as shown below CHECKPOINT DON T SKIP AHEAD Return to Step 19 ...

Страница 52: ...TIP When a wire has been connected correctly the lever on that block will lower STEP 20 Tug on the wires gently to ensure they are securely connected ...

Страница 53: ...ny excess wires back into the hole and ensure there are no drafts coming from the hole s in the wall STEP 21 TIP Large holes behind your thermostat will affect temperature readings Prevent drafts by covering the hole s ...

Страница 54: ...STEP 22 Gently press your ecobee into the backplate until it clicks into place TIP If the thermostat rocks or is not flush with the wall be sure the excess wires are pushed all the way into the wall ...

Страница 55: ...ON OFF ON OFF Turn the power to your HVAC system back on using the master switch or at the circuit breaker box STEP 23 ...

Страница 56: ...TEP 24 Say hi to your new ecobee The screen will power on and guide you through the setup and registration TIP If your thermostat does not power on please see the troubleshooting tips in the Extras section ...

Страница 57: ...ALL DONE Congratulations you did it To complete your setup follow the instructions on your ecobee screen ...

Страница 58: ......

Страница 59: ...In here you ll find EXTRAS Troubleshooting Meet your ecobee Wiring diagrams Warranty and Legal Extras ...

Страница 60: ... blocks at the thermostat Tug on the wires to ensure they are not loose If your ecobee doesn t turn on please try these steps TROUBLESHOOTING 2 Make sure your HVAC cover pan el is closed Some systems will not turn on if the cover panel has not been closed properly ...

Страница 61: ...Rc or Rh make sure it s inserted into the Rc terminal 4 If you installed the Power Extender Kit make sure you inserted the wires into the correct terminals ecobee support is here to help CALL 1 877 932 6233 North America 1 647 428 2220 International Your R Rc or Rh wire TROUBLESHOOTING EMAIL support ecobee com ...

Страница 62: ...Slider to adjust Temperature Humidity System Mode Indoor Temperature Weather Quick Changes Voice Control MEET YOUR ECOBEE Here s what you ll see on the home screen Menu ...

Страница 63: ...lider to adjust Temperature Slide the bubble up or down to adjust your preferred temperature And here s what that means Menu Allows you to control your system schedule a vacation and more Weather Shows the local weather and forecast for the week Quick Changes Touch this button to easily switch between Home and Away Voice Control Allows you to turn volume up down and enable disable microphone ...

Страница 64: ...ool Your system is in cool mode A white icon means your system is off A blue icon means your system is running Fan Your fan is currently running Auto Your system is in Auto mode meaning your system will heat or cool as required MEET YOUR ECOBEE These system mode icons are shown on the Home screen and in Quick Changes ...

Страница 65: ...uick Changes Weather Registration Vacation System Settings Schedule Custom 1 of 5 About Alerts and Reminders Sleep Comfort Settings COMFORT SETTINGS VOICE More common icons you ll find Menu HOME SCREEN Voice Control Microphone Off Push to Talk ...

Страница 66: ...ING DIAGRAM Conventional heating and cooling up to 2 stages each Air Conditioner Furnace Stage 2 heat and cool if applicable NOTE Do not connect any jumper wires between Rc and Rh ecobee does this automatically The R wire needs to go into the Rc terminal on your ecobee ...

Страница 67: ...OTE Do not connect any jumper wires between Rc and Rh ecobee does this automatically The R wire needs to go into the Rc terminal on your ecobee Heat pump air or geothermal with auxiliary heat Heat Pump Air Handler Stage 2 compressor and auxiliary heat if applicable WIRING DIAGRAM ...

Страница 68: ...IDIFIER DEHUMIDIFIER 1 WIRE SETUP HUM DHUM C HUM DHUM 24V R C G Y W Furnace Control Board Humidifier Dehumidifier Solenoid Thermidistat Step 1 Locate the humidifier dehumidifer control and remove the plate ...

Страница 69: ...ACC accesory on the thermostat screen ACC ACC W2 W1 C RH RC G Y1 Y2 O B PEK 24V R C C G Y W Humidifier Dehumidifier Solenoid Furnace Control Board HUMIDIFIER DEHUMIDIFIER 1 WIRE SETUP Step 2 Wire the humidifier dehumidifer as shown below ...

Страница 70: ...HUMIDIFIER DEHUMIDIFIER 2 WIRE SETUP Step 1 Locate the humidifier dehumidifer control and remove the plate R C U U U U ODT R C G Y W Humidifier Dehumidifier Furnace Control Board Humidistat ...

Страница 71: ...l Board ACC ACC W2 W1 C RH RC G Y1 Y2 O B PEK Humidifier Dehumidifier HUMIDIFIER DEHUMIDIFIER 2 WIRE SETUP Step 2 Wire the humidifier dehumidifer as shown below NOTE During setup select 1 wire ACC accesory on the thermostat screen ...

Страница 72: ...iler WIRING DIAGRAM Boiler or radiant system with air handler and conventional cooling or heating Stage 2 heat and cool if applicable Reversing valve for heat pumps only NOTE Do not connect any jumper wires between Rc and Rh ecobee does this automatically The R wire needs to go into the Rc terminal on your ecobee ...

Страница 73: ... W W Y G R ACC ACC W2 W1 C RH WIRING DIAGRAM Power Extender Kit thermostat wiring NOTE Do not connect any jumper wires between Rc and Rh ecobee does this automatically The R wire needs to go into the Rc terminal on your ecobee ...

Страница 74: ...VENTILATOR 2 WIRE SETUP Ventilator ERV HRV Ventilator Timer Control Ventilator Timer Control R G R G HI LO Step 1 Locate the ventilator timer control and remove the plate ...

Страница 75: ...VENTILATOR 2 WIRE SETUP ACC ACC W2 W1 C RH ERV HRV R G HI LO NOTE During setup select 2 wire ACC ACC accesory on the thermostat screen Step 2 Wire the ventilator as shown below ...

Страница 76: ... of the following measures Reorient or relocate the receiving antenna I ncrease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with part 15 of FCC rules Operation is subject to the following two conditions...

Страница 77: ...cobee warrants that for a period of three 3 years from the date of purchase by the consumer Customer the ecobee4 the Product shall be free of defects in materials 1 This device may not cause interference 2 This device must accept any interference including interference that may cause undesired operation of the device This Class B digital apparatus complies with Canadian ICES 003 Warning Changes or...

Страница 78: ...lacement Product can be sent to Customer with return shipping supplies in which case a hold shall be put on Customer s credit card for the value of the replacement Product until ecobee has received the defective Product Product should be returned to our address If the returned Product is found by ecobee to be defective and Customer is otherwise eligible to receive a replacement product no amount s...

Страница 79: ...will apply after the limited warranty period has expired Some US states and Canadian provinces do not allow limitations on how long an implied warranty lasts so this limitation may not apply ecobee neither assumes responsibility for nor authorizes any other person purporting to act on its behalf to modify or to change this warranty nor to assume for it any other warranty or liability concerning th...

Страница 80: ... ecobee com support ecobee com 1 877 932 6233 2016 ecobee Inc All rights reserved ecobee and the ecobee logo are trademarks of ecobee Inc registered in the U S and other countries We re here to help EB STATE4 01 ...

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