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@2021 EcoAir  

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 V1                                                           

Page 11

                                                            All rights reserved 

TROUBLESHOOTING

 

PROBLEM 

 

REASON

 

SOLUTION 

 

No Power 

 

 

  

Dehumidifier is not plugged in or 
there is no power supply 

 

Plug the dehumidifier into mains and switch 
plug ON.  Check the main power supply 

 

 

 

 
 

 

Water Full/

Filter clogged  

  

Check and clean or replace the filter 

 

The air inlet or outlet is blocked 
or covered 

 

Remove obstructions

 

Low humidity condition

 

Switch off unit and move to another room

 

Water tank is full or installed 
incorrectly    

 

    Empty water tank or re

-

install correctly    

 

Water float out of position

 

Restore water float back into position

 

Water

 

Leaking

 

Dehumidifier on uneven surface 
or water tank fitted incorrectly

 

Ensure the dehumidifier is on a flat, even

 

surface, use a spirit level to check, remove tank 
and replace correctly

 

Filter clogged

 

Clean or replace filter

 

Damaged water tank

 

Remove the water tank, fill with water and 
place on a hard even surface to test for

 

leakage

 

The continuous drainage is 
clogged or loose

 

Check the continuous drainage hose and its 
connection

 

Not Collecting

 

Water

 

Set humidity is reached

 

Readjust the humidity settings

 

Room is very cold or very dry for 
the current settings  

 

Readjust the humidity setting or increase the 
room temperature

 

Filter dusty

 

Clean the air filter or replace it

 

Dehumidifier set up incorrectly

 

Ensure unit is set up correctly (Quick Start Up)

 

Room Temperature is too hot

 

Room Temperature is too cold

 

Open the window or door to ventilate

 

Noisy

 

Water tank or filter fitted incor-
rectly 

 

Check and refit the water tank or filter

 

Check unit is on an even level surface

 

In the unlikely event of a problem with your product, please refer in the first instance to:

 

ECOAIR TECHNICAL SUPPORT

 

www.ecoair.org/support

 

CHECK THE FOLLOWING POINTS BEFORE CONTACTING TECHNICAL SUPPORT.

 

Содержание DD-100019

Страница 1: ... 2021 EcoAir DD1 SIMPLE MK3 DD 100019 DESICCANT DEHUMIDIFIER USER MANUAL Please read instructions before use Keep for future reference Visit ecoair org to register your product or terms and conditions ...

Страница 2: ...ents and artwork by drying it out too much High humidity High humidity indoors causes damp and condensation The damp left by condensation can damage plaster wall paper furniture vehicles timber windows doors and clothes It can be harmful to our health when bacteria thrives causing mould and fungus Maintaining safe levels of humidity It is important to maintain a consistent humidity range to preser...

Страница 3: ...1 BS Plug Wiring 2 The Appliance and Accessories 3 Important Safeguards 4 Installation 5 Setup Continuous Drainage 6 Control Panel 7 Operation 8 Emptying the Water Tank 9 Cleaning Maintenance and Storing the appliance 10 Troubleshooting 11 INDEX ...

Страница 4: ...nance or when not in use The appliance must not be placed or used where the atmosphere may contain combustible gasses oil or sulphur or solvent or near heat sources such as heaters or in server rooms or excessive dust Do not place or rest any objects on the appliance and do not cover while in use Always observe the minimum room size for storing and operating the appliance Allow a minimum of 40 cm ...

Страница 5: ...st be connected to the terminal which is marked with the letter N or coloured BLACK 2 The BROWN wire is LIVE and must be connected to the terminal which is marked with the letter L or coloured RED 3 The GREEN YELLOW is EARTH and must be connected to the terminal which is marked with the letter E or or coloured GREEN or GREEN YELLOW 4 Always ensure that the cord grip is positioned and fastened corr...

Страница 6: ... FRONT BACK B1 DESCRIPTION Key Description Key Description A1 Control Panel B1 Continuous Drainage Hose A2 Louvre B2 User Manual A3 Air Outlet A4 Water Level Indicator A5 Handle A6 Water Tanks A7 Grip Handle A8 Filter A9 Air Inlet A10 Continuous Drainage A1 A4 A6 A7 A2 A3 A7 A1 A5 A6 A9 A8 A10 A4 ...

Страница 7: ...vironment where particles can clog up the filter or internal components DO NOT SPLASH Do not wash the appliance or immerse in water Do not allow water to drip on to the appliance IMPORTANT SAFEGUARDS WHERE TO POSITION YOUR DEHUMIDIFIER Ensure the unit is a safe distance away from a wall or furniture and away from direct sunlight TIP Position the dehumidifier in the dampest room or somewhere centra...

Страница 8: ...ifier Check that the dehumidifier is level to avoid any water leaks Turn on the dehumidifier to start dehumidification ZEOLITE When you first use the dehumidifier and periodically thereafter you may notice a smell coming from the dehumidifier This is caused by the Zeolite desiccant material and is NOT a sign that the dehumidifier is faulty nor is it harmful to humans or pets The Zeolite absorbs od...

Страница 9: ... is securely attached to the open tap lead the other end of the hose to an appropriate drain at a downward slope with no sharp bends NOTE When using the dehumidifier with a continuous hose attached never pull out the tank If you need to remove the water tank ensure that the hose is disconnected Never leave the end of continuous drainage hose outside when the temperature is below 1 C to avoid leaka...

Страница 10: ...dicator Indicator lights up when the water tank is full or incorrectly installed 2 Power ON Indicator Indicates when the unit is ON 3 Humidistat Dial Select from POWER OFF LOW MEDIUM HIGH LAUNDRY CONTINUOUS MODE settings 4 Economy Turbo Switch Select TURBO or ECONOMY settings 1 2 3 4 ...

Страница 11: ...y Mode function over a short period of time Avoid using the laundry mode unattended ECONOMY TURBO MODES USING THE ECONOMY TURBO SWITCH Economy Select this mode for maximum energy saving and quiet operation Use this mode for normal daily use Highly recommended for night use Turbo Select this mode for rapid dehumidification For quick drying turn humidistat clock wise to the end and slide switch to T...

Страница 12: ...rt the water tank back into to the correct position The Water Full light indicator illuminates if the water tank is not correctly in position If this happens reinsert again NOTE Clean the water tank with mild detergent if necessarily Do not use solvent abrasive or hot water When cleaning the water tank take caution to avoid damaging the float Do not tilt the dehumidifier when removing the water ta...

Страница 13: ...ifier 2 Clean the surface with a soft damp cloth 3 Dry thoroughly with a towel after cleaning 4 For cleaning tank see Emptying the Water Tank section Caution Do not wash the unit or immerse in water Do not let water drip into the air inlet or outlet When cleaning the water tank take caution to avoid damaging the float STEP 2 REPLACING YOUR FILTER It is recommended that the outer filter is replaced...

Страница 14: ...gged Clean or replace filter Damaged water tank Remove the water tank fill with water and place on a hard even surface to test for leakage The continuous drainage is clogged or loose Check the continuous drainage hose and its connection Not Collecting Water Set humidity is reached Readjust the humidity settings Room is very cold or very dry for the current settings Readjust the humidity setting or...

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