0549-991-41---50a_2019.11.indd
ETS 42
0549-991/42a
Page 17 of 18
Operator manual
6 TROUBLESHOOTING
6.1
With D-BEDIX / KOMBI-D-BEDIX (option)
6.1.1
Error display
The control unit recognizes various error situations and conditions and displays them on the
D-BEDIX / KOMBI-D-BEDIX panel by means of an error number. Fatal errors (door in standstill) will
be automatically shown on the display when the installation is switched on.
6.1.2
Carrying out a Reset
Before carrying out a Reset, make sure to note the error number.
• Upon selection and confirmation by means of the OK key, the drive unit automatically re-adju
-
sts itself.
Should you not succeed in eliminating the error, please call the after-sales service (Adress: see
chapter 1).
Note:
In order to perform a precise error diagnostic, the after-sales service absolutely needs
to know the error-no. which is displayed! Hereafter you will find further instructions
about how you can try to eliminate the error, or if it is necessary to contact the after-
sales service.
6.2
Irregular functioning without error no.
Malfunction
Analysis
Possible cause
Elimination
Drive mechanism does
not function
Program selector switch
On position MANUAL
Select AUTOMATIC
Mains plug
Pulled out
Plug in
Customer-supplied fuse
Defective
Replace
Drive mechanism does
not open
Program selector switch
Opening element defective
Contact the after-sales service
Door wing cannot be opened
by hand
Electric lock does not release
Check/Contact the after-sales
service
Presence of an obstacle
Safety element has been
triggered
Remove the obstacle
Emergency stopp button
Emergency stopp button is
active
Release the emergency stopp
button
Drive mechanism does
not close
Program selector switch
Opening element is active
Check/Contact the after-sales
service
Presence of an obstacle
Safety element has been
triggered
Remove the obstacle
Wing moves jerkily
Program selector switch
–
Contact the after-sales service
