Troubleshooting tips
12
Malfunctions and Solutions
Stop the air conditioner immediately if one of the following faults occur. Disconnect the
power and contact the nearest customer service center.
Fuse blows frequently or circuit breaker trips frequently.
Other objects or water penetrate the air conditioner.
The remote controller won't work or works abnormally.
Other abnormal situations.
Trouble
Malfunctions
Unit does not
start
Unit not cooling
or heating
(Cooling/ heating
models only)
room very well
while air flowing
out from the air
conditioner
Cause
Power cut
Unit may have become unplugged.
Fuse may have blown.
Battery in Remote controller may
have been exhausted.
The time you have set with timer
is incorrect.
Wait for power to be restored.
Check that plug is securely in wall
receptacle.
Replace the fuse.
Replace the battery.
Wait or cancel timer setting.
Set temperature correctly. For
detailed method please refer to
"Using remote control" section.
Clean the air filter.
Close the doors or windows.
Clear obstructions away first, then
restart the unit.
Wait.
Inappropriate temperature
setting.
Air filter is blocked.
Doors or Windows are open.
Air inlet or outlet of indoor or
outdoor unit has been blocked.
Compressor 3 minutes
protection has been activated.
If the trouble has not been corrected, please contact a local dealer or the nearest customer
service center. Be sure to inform them of the detailed malfunctions and unit model.
Notes: Do not attempt to repair the unit yourself.
Always consult an authorised service provider.
What should be done?
OPERATION indicator or other indicators flash rapidly (5 times every second) and
this flash can't be fixed by disconnecting the power, and then connect it in again.
