1039585-0001 Revision G
7
Packing the old modem to return it
to Hughes
To avoid being charged for unreturned equipment, return the old modem to
Hughes within 30 days from the date the new modem is shipped to you. Please
return your old modem, old power supply, and any cables you are not using.
1.
Pack the old modem, power supply, and unused cables in the packing
material and box that the new modem was shipped in.
2.
Remove the UPS return label and packing list from the packing slip pouch
on the outside of the box (see
).
3.
Place the packing slip on top of the items before closing the box. Ensure
the UPS return label (shown in
on page 8) is
not
inside the box.
4.
Tightly seal the box with packaging tape. Use only packaging tape.
5.
Place the UPS return label (to Hughes Network Systems) on the box so it
covers the old label with your address on it.
Note:
Record your return material authorization (RMA) number. You will
need it for any inquiry. Also record the tracking number if you
want to track the return shipment to Hughes. The RMA number
and tracking number both appear on the UPS return label, as
shown in
Figure 6: Packing list pouch on outside of shipping box
