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Appendix B: General Troubleshooting Guide
Problem:
After installing Gina, one or more of your peripheral devices no
longer functions properly.
Solution
: During the installation of your Gina, it is possible that an interrupt
conflict was created. Please see
Appendix C: Resolving Interrupt
Conflicts
for more information on this topic.
Problem
: You installed Gina and restarted Windows. Now Windows
indicates that it has found new hardware and wants you to install a driver
for it. This hardware was working perfectly well before you installed Gina
and the driver for this hardware was already installed.
Solution:
It is possible that during the installation process you moved an
existing card from one slot to another. Windows keeps track of installed
devices, not only by peripheral type, but also by physical location. In
moving a card from one slot to another, Windows will no longer recognize
the card as one for which a driver is installed. You must re-install the driver
for the card that was moved.
Problem
: You are unable to get your DAT recorder to recognize Gina’s
S/PDIF output.
Solution:
Digital information is transmitted in either of two modes,
“professional” or “consumer.” The
professional
mode is usually
implemented in devices that are likely to be used in professional recording
environments, whereas the consumer mode is commonly implemented on
equipment designed for home use in the consumer market. The primary
difference between the two modes is in the implementation of the SCMS
copy-protection bit, which, in the consumer format, prevents the user from
making digital copies of a digital copy. In most professional equipment, this
copy-protection bit can be turned off or on according to the user’s needs. In
consumer products, the SCMS bit is always enabled.
Unfortunately there is no way for the transmitting device to automatically
detect which format the receiving device is able to accept. If you have a