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3. Touch screen does not response
a) Remove the touch driver and then install it again.
b) Execute the “eGalaxTouch” utility and check if the interface port is working.
4. Whenever touching the screen, cursor always returns to a fixed position.
a) Check if there is anything pressing on the touch screen.
b) Other high power or high frequency equipment may affect the screen or controller.
Make sure that the touch screen is away from the high-voltage equipment.
c) The touch screen driver is not installed correctly, install the driver (please refer to the
"Touch Screen Setup") and run a 25-point calibration.
5. Touch screen is not accurate
Please run the touch screen calibration program with a 25-point recalibration, we also
recommend you to do this after change the monitor resolution or refresh rate. When
running the calibration, touch the center of calibration point to assure accuracy.
6. The cursor moves opposite to the touch movement
a) Run the 4/9/25 point calibration.
b) The touch screen driver is not installed properly, reinstall the driver.
7. The cursor fixed at the edge of LCD
a) Check if the edge of the screen is being pressed by something.
b) Check the edges of the LCD if there is anything jammed in the front bezel.
c) Make sure the touch screen is clean.
8. The cursor in the touch screen can only move in a small area or touch positions
are inaccurate
a) This situation usually occurs first time after installed the driver. Please run the touch
screen calibration program. We also recommend you to do this after changing
monitor resolution.
Содержание EC-1519
Страница 1: ...User Manual EC 1519 All in one Touch POS Terminal ...
Страница 4: ...3 Installation Guide 1 Appearance 2 Power Button ...
Страница 11: ...10 Step 3 Installation in progress Step 4 Skip Install PSI Next to continue installation ...
Страница 16: ...15 Touch function settings 1 Main page 2 Touch calibration 3 ...
Страница 17: ...16 3 Touch device line test ...
Страница 20: ...19 b Run the touch screen calibration program to do a 25 point recalibration ...