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3.  Touch screen does not response 

a)  Remove the touch driver and then install it again. 

b)  Execute the “eGalaxTouch” utility and check if the interface port is working. 

 

4.  Whenever touching the screen, cursor always returns to a fixed position. 

a)  Check if there is anything pressing on the touch screen. 

b)  Other high power or high frequency equipment may affect the screen or controller. 

Make sure that the touch screen is away from the high-voltage equipment. 

c)  The touch screen driver is not installed correctly, install the driver (please refer to the 

"Touch Screen Setup") and run a 25-point calibration. 

 

5.  Touch screen is not accurate 

Please run the touch screen calibration program with a 25-point recalibration, we also 

recommend  you  to  do  this  after  change  the  monitor  resolution  or  refresh  rate.  When 

running the calibration, touch the center of calibration point to assure accuracy. 

 

6.  The cursor moves opposite to the touch movement 

a)  Run the 4/9/25 point calibration. 

b)  The touch screen driver is not installed properly, reinstall the driver. 

 

7.  The cursor fixed at the edge of LCD 

a)  Check if the edge of the screen is being pressed by something. 

b)  Check the edges of the LCD if there is anything jammed in the front bezel. 

c)  Make sure the touch screen is clean. 

 

8.  The cursor in the touch screen can only move in a small area or touch positions 

are inaccurate 

a)  This situation usually occurs first time after installed the driver. Please run the touch 

screen  calibration  program.  We  also  recommend  you  to  do  this  after  changing 

monitor resolution. 

Содержание EC-1519

Страница 1: ...User Manual EC 1519 All in one Touch POS Terminal ...

Страница 2: ... may be hurt by electric shock For service call your place of purchase Do not spill liquid on the terminal Do not place any objects into the ventilation holes of this product It may cause short circuit of the internal components and cause a fire or electric shock After the computer is stored below temperature of 10 C please place the machine in room temperature 10 35 C in the original packing for ...

Страница 3: ...esired operation EUROPEAN COMMUNITY CE MARK OF CONFORMITY This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility Logic Controls cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of ...

Страница 4: ...3 Installation Guide 1 Appearance 2 Power Button ...

Страница 5: ...ernal monitor HDMI Digital image sound transmission interface COM 1 2 3 RJ45 port for connection to serial devices USB2 0 Connection to USB 2 0 devices compatible with USB 1 1 devices USB3 0 Connection to USB3 0 devices compatible with USB 2 0 devices LAN RJ 45 Ethernet connection to Giga bit LAN LINE OUT Stereo phone jack audio output MIC Microphone Input 12V DC IN Connection to 12V DC Power Supp...

Страница 6: ...on Processor J1900 2M Cache up to 2 42 GHz BIOS AMI BIOS RAM Support DDRIII 1333 2GB Up to 8GB RAM Storage SATAII 320G and up SSD 32GB and up Network Support Realtek 8111E Gigabit Ethernet Audio Realtek ALC662 HD Main display part LCD Size 15 LED LCD View Angle Left Right 80 80 Up Down 70 70 Brightness 450cd Resolution XGA 1024 768 60Hz Touch Screen Type 5 Wire Bezel Free Resistive Panel Touch int...

Страница 7: ...mperature 0 to 40 Storage Temperature 20 to 60 SIZE 450 X 245 X 400mm Package carton box with Foam packaging NW 6 1KG GW 7 KG Power Consumption 35W MAX EMC Product Safety FCC Class A CE RoHS OS support Windows 7 8 or up Accessory Power Adaptor Power Cable CD for Driver RS 232 Cable X 3 ...

Страница 8: ...en during the system self test and requested to enter BIOS setup a Press F1 to run setup or b Press F2 to load default values and continue 2 If you need to change the factory default settings to customized application requirements a During system boot hit DEL key to enter BIOS setup b If the message disappears before you respond to you can turn off the machine and restart the computer You can also...

Страница 9: ...exit the COMS interface 1 Enter the COMS interface Boot the BP 110 press the key Del to enter COMS interface 2 Leave the COMS interface Press the key F9 Restore Defaults Press the key F10 Save configuration and reset Press the key ESC Quit without saving Press the keys Ctrl Alt Del Quit without saving ...

Страница 10: ...screen driver installation Step 1 Navigate to the installer directory to find the setup exe file Double click setup exe to start installation Step 2 When installation starts click Next to proceed to the next step ...

Страница 11: ...10 Step 3 Installation in progress Step 4 Skip Install PSI Next to continue installation ...

Страница 12: ...11 Step 5 Skip install RS232 interface driver and click Next to continue installation Step 6 Select option NONE click Next to continue installation ...

Страница 13: ...12 Step 7 When installing USB touch connect the USB controller and USB cable Step 8 If there are additional touch monitors connected please check Support multi monitor system ...

Страница 14: ...ation to install the touch driver The default path is C Program Files eGalaxtouch Click Next to continue installation Step 10 Select the Program Folder to install the utility The default is eGalaxtouch Click Next to continue installation ...

Страница 15: ...14 Step 11 Check the option to create a desktop shortcut icon After install the driver successfully identify the USB controller IS installed as shown below ...

Страница 16: ...15 Touch function settings 1 Main page 2 Touch calibration 3 ...

Страница 17: ...16 3 Touch device line test ...

Страница 18: ... boot after a sudden power failure or illegal shutdown unplug the adapter from the terminal and press the power button several times Then plug in the adapter and boot again e If the adapter light blinks or go off unplug the adapter immediately and do not plugged in again Contact with our products service center 2 Terminal automatically restart or shutdown If terminal is frequently automatic shutdo...

Страница 19: ... program with a 25 point recalibration we also recommend you to do this after change the monitor resolution or refresh rate When running the calibration touch the center of calibration point to assure accuracy 6 The cursor moves opposite to the touch movement a Run the 4 9 25 point calibration b The touch screen driver is not installed properly reinstall the driver 7 The cursor fixed at the edge o...

Страница 20: ...19 b Run the touch screen calibration program to do a 25 point recalibration ...

Страница 21: ...20 Manufacturer EC LINE Thank you very much for using EC Line product For service please contact service ecline com hk www eclinepos com ...

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