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ebm-papst Heating Systems BV  

 

 

 

 

 

 

 

900TS_Programming and Troubleshooting.doc 

    2019/04/11 

       

                                                 Page 11 of 14

 

900TS0X_0R 

Programming and troubleshooting 

ebm-papst 

– Commercial Plus 

 

5. 

Recover memory procedure 

 
When a 900TS

00

_0R touchscreen is completely stuck and not responding anymore to any user input, even after a 

reboot, the touchscreen can be recovered to factory state via the procedure described in this chapter. 
 
 

 

NOTE

 

This procedure can only be performed on a 900TS

00

_0R touchscreen! 

 
 

 

WARNING

 

Do not attempt to perform this procedure on a 900TS

02

_0R touchscreen! 

The 900TS

02

_0R touchscreen cannot be recovered from the bricked state if this procedure is 

performed on the device. For more information please contact ebm-papst. 

 
 
Requirements  

To recover the memory of a 900TS

00

_0R touchscreen the following items are required: 

 

 

A USB flash drive (formatted according to the FAT-file system) 

 

A 900TS

00

_0R Memory recovery software package.

 

 
 
900TS00_0R Memory recovery software package 

A zip-file with the appropriate software (only suitable for 900TS

00

_0R) is provided by ebm-papst, which contains 

the following files items: 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Содержание 900TS

Страница 1: ...900TS Programming and troubleshooting ebm papst Commercial Plus...

Страница 2: ...ng and troubleshooting ebm papst Commercial Plus CONTENT 1 PROGRAM 900TS FIRMWARE 3 2 TROUBLESHOOTING 6 3 CLEAR HISTORY DATA PROCEDURE 7 4 RESTORE FACTORY SETTINGS PROCEDURE 9 5 RECOVER MEMORY PROCEDU...

Страница 3: ...ia the Web Portal in your project folder called 9xxTS00_x x x x zip or 900TS02_x x x x zip dependent on your 900TS hardware version This zip file contains the following files A folder called tpcbackup...

Страница 4: ...00TS0X_0R Programming and troubleshooting ebm papst Commercial Plus 4 On the touchscreen the window displayed at Fig 2 will appear Press the button on the left Fig 2 5 In the following window press th...

Страница 5: ...5 Fig 6 After the firmware has successfully been updated the touchscreen will reboot automatically During rebooting unplug the USB stick from the touchscreen otherwise the firmware update process wil...

Страница 6: ...OVER THE MEMORY This procedure is only suitable for a 900TS00_0R touchscreen Never perform this procedure on a 900TS02_0R it will lead to an unrecoverable bricked state CLEAR THE HISTORY DATA Go to ch...

Страница 7: ...Clearing the memory history data 1 Switch OFF the 900TS disconnect the power 2 Switch the power back ON the 900TS and enter the Start up properties by touching the screen During the boot process the 9...

Страница 8: ...tion window that pops up The data stored in the 900TS memory will now be deleted Please wait until the progress window Fig 4 closes automatically and return to the Disk file operations window Then pro...

Страница 9: ...TS disconnect the power 2 Switch the power back ON the 900TS and enter the Start up properties by touching the screen During the boot process the 900TS will first show the ebm papst logo with 6 loadin...

Страница 10: ...Fig 4 press the Yes button The touchscreen will then be restored to Factory settings the software will be cleared and the IP address will automatically be modified the shown default value NOTE After y...

Страница 11: ...a 900TS00_0R touchscreen WARNING Do not attempt to perform this procedure on a 900TS02_0R touchscreen The 900TS02_0R touchscreen cannot be recovered from the bricked state if this procedure is perform...

Страница 12: ...zip file with the Memory recovery software package and extract the folder to the root of the USB flash drive 3 Once extracted to the root of the USB flash drive eject the USB flash drive from your co...

Страница 13: ...ing and troubleshooting ebm papst Commercial Plus If Chinese characters appear on the bottom of the screen Fig 3 proceed otherwise retry step 5 and 6 Fig 3 7 In the following screen that appears Fig 4...

Страница 14: ...touchscreen has restarted a progress window will show Fig 7 Once Chinese text appears at the bottom of the progress window marked green in Fig 7 the touchscreen will beep continuously Fig 7 9 Power O...

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