Ebikes-Canada EBC-S18, Руководство пользователя

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FAQ
WARRANTY AND REPAIR
Can I replace or add parts to the ebike?
What is the warranty?
Every bike is covered under our manufacturer's one-year warranty, for the original owner, against manufacturing defects. It covers the
motor, battery, controller and display for 1 full year. Damage that occurs during shipping is also covered under warranty.
What will you do to correct a problem with my e bike?
Any damaged components that are covered under warranty will be replaced. We will assist you in replacing any defective part through
our warrant ticket tracking system. We could provide written instructions, video tutorials, and use other means to instruct you on how to
What is not covered under the warranty?
Items that are classified as consumables (parts that are designed to wear out over time) are not covered under warranty.
Parts such as tires, tubes, brake pads, chains, etc..... are classified as consumables and are not covered under this limited warranty.
How do I replace the tires when they have worn?
If you require replacement parts check with your local bike experts or reach out to us if you have any questions about compatibility
Adding unapproved after market parts may void the warranty. The motor and controller were programmed to work together and
perfectly balance energy loads, adding additional parts (depending on their nature) may cause conflict with this balance.
Your tires are on standard 26” or 20” rims. The tires can be purchased and replaced at your local bike shop.
correct any issue reported.