RF9601 - Z-WAVE PLUS WIRELESS SWITCH
RF9617 - Z-WAVE PLUS ACCESSORY SWITCH - For multi-locations
Troubleshooting Guide
Symptoms
Possible Cause
Solution
Device doesn’t function. LED is OFF
A) Circuit breaker is Open or tripped
B) Improper wiring
C) Defective switch
A) Turn ON/Close the circuit breaker
B) Check and correct wiring per instructions
C) Replace switch
Device functions normally using the switch push buttons but
not from Z-Wave controller and one of the blue LED blinks ON
and OFF about once per second
Switch is not included in Z-Wave network
Include device in a Z-Wave network using a Z-Wave controller.
Refer to Z-Wave controller user manual for installation instructions
Device function normally but can’t add the device to the Z-
Wave network and LED is blinking
A) The device is far from controller
B) Not following the instructions of how to add a device to a network
A) Start the installation process with the devices closer to the controller first
B) Refer to the controller manual
Device functions normally using the switch push buttons but
not from Z-Wave controller and no LED is blinking
Controller can’t communicate with the device
Go through Local Reset procedure and re-add the device to the network
Device functions normally both locally and from a Z-Wave
controller but can’t be controlled from a accessory switch
(RF9617) or other Z-Wave device
The accessory or other Z-Wave device is not associated with the switch
you wish to control
Create an association between the accessory or other device and the switch.
Refer to your Z-Wave controller user manual for details
Functions normally both locally and from a Z-Wave
controller but can’t be controlled from a toggle switch
The toggle switch is not wired correctly to the master switch
Check wiring
ENGLISH
EATON WIRING DEVICES LIMITED 2 YEAR WARRANTY
Eaton Wiring Devices warrants its switch to be free of defects in materials and workmanship in normal use and service for a period of two years from date of original purchase. THIS TWO (2) YEAR LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, OBLIGA-
TIONS, OR LIABILITIES, EXPRESSED OR IMPLIED (INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE THAT IS IN DURATION IN EXCESS OF TWO YEARS FROM THE DATE OF ORIGINAL CONSUMER PURCHASE). NO
AGENT, REPRESENTATIVE, OR EMPLOYEE OF EATON HAS AUTHORITY TO INCREASE OR ALTER THE OBLIGATIONS OF EATON UNDER THIS WARRANTY.
To obtain warranty service for any properly installed Eaton switch that proves defective in normal use send the defective switch prepaid and insured to Quality Control Dept., Eaton Wiring Devices, 203 Cooper Circle, Peachtree City, GA 30269; in Canada: Eaton Wiring
Devices, 5925 McLaughlin Road, Mississauga, Ontario L5R 1B8. Eaton will repair or replace the defective unit, at its option. Eaton will not be responsible under this warranty if examination shows that the defective condition of the unit was caused by misuse, abuse,
improper installation, alteration, improper maintenance or repair of damage in shipment to Eaton. EATON SHALL HAVE NO RESPONSIBILITY FOR INSTALLATION OF THE SWITCH, OR FOR ANY PERSONAL INJURY, PROPERTY DAMAGE, OR ANY SPECIAL, INCIDENTAL,
CONTINGENT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, RESULTING FROM DEFECTS IN THE SWITCH OR FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.
THE EXCLUSIVE REMEDY FOR BREACH OF THE LIMITED WARRANTY CONTAINED HEREIN IS THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT AT EATON’S OPTION. IMPLIED WARRANTIES (IF ANY) INCLUDING, BUT NOT LIMITED TO IMPLIED WARRAN-
TIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABIITY, ARE LIMITED IN DURATION TO A PERIOD ENDING TWO YEARS FROM THE DATE OF ORIGINAL CONSUMER PURCHASE. IN NO CASE SHALL EATON’S LIABILITY UNDER ANY OTHER REMEDY
PRESCRIBED BY LAW EXCEED THE PURCHASE PRICE. Some states do not allow the exclusion or limitation of incidental or consequential damages or allow disclaimers or modifications of or limitations on how long an implied warranty lasts, so the above limitations may
not apply to you. Some Canadian provinces do not allow exclusion or variance of implied warranties so that some or all of the above limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to
state and province to province.
Read enclosed instructions carefully. If you have any questions concerning use or care of this product, please write: Consumer Service Division, Eaton Wiring Devices, 203 Cooper Circle, Peachtree City, GA 30269.
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1: This device may not cause harmful interference, and
2: This device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installa-
tion. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC CAUTION:
Any changes or modifications not expressly approved by Eaton Wiring Devices could void the user’s authority to operate the equipment This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
www.eaton.com
www.eaton.com/wiringdevices
EIS-0243-E (REV.B)
Association groups supported:
Group 1 (lifeline)
5 node maximum
Group 2 (ON/OFF)
5 node maximum
