Need help? Call
1-800-813-2199
for customer support or visit
www.homeheartbeat.com
If Your Range Extender . . .
• will not respond, make sure the outlet it is plugged into actually has power.
• frequently goes to
Off Mesh,
move the Range Extender closer to the Base Station, or add an additional Home Heartbeat Range Extender.
Plug in
CARRY
the Range Extender and the
Home Key to the wall outlet where
you want to place it. Choose an
outlet that is not controlled with a
wall switch.
PLUG
the Range Extender into the wall outlet.
The green light on the front will blink quickly
several times.
Range Extender
The Awareness settings let you choose to have Home Heartbeat alert
you if the Range Extender has lost its connection with the system
(
Off Mesh
), or has a poor, okay, or good connection.
Good Mesh
is the strongest and indicates a high quality signal
between the Base Station and the Range Extender.
Okay Mesh
and
Poor Mesh
indicate a connection of varying degree.
Off
Mesh
is indicated when the Range Extender has lost the connection
with the Base Station. If the Range Extender loses its
Good Mesh
frequently, try an alternate location or extra Range Extender to help
maintain a good connection.
Sensor
Sensor
Range Extender
Sensor
Base Station
Sensor
Use
After the Range Extender is joined to the
system, the green light will be steady. If the
light blinks slowly, it means that the unit has
lost the connection to the Base Station and
its status will change to
Off Mesh.
The Range Extender will try to re-establish a
connection with the Base Station, but if it is unable to, or if
the Range Extender frequently loses its connection, try an
alternate location and repeat Steps 1 and 2. When a device
is communicating through the Range Extender, the green light
on the front will blink rapidly.
Set up
After the light stops blinking,
CLICK
the
thumbwheel to wake the Home Key if it
is asleep, then
SLIDE
the Home Key
into the channel on the top of the sensor.
The Home Key screen should say:
Please
w
ait…
De
v
ice found
OK to remo
v
e Ke
y
.
Follow the instructions on the Home Key screen to join the
Range Extender to your system, name it, and set
In-Home
A
w
areness
and
"CallMe" A
w
areness
.
De
v
ice fou
nd
OK to remo
v
e Ke
y
...
If you slide the Home Key into the sensor Slide Channel and the
Home Key screen shows either of the following messages, it means
that the Home Key or sensor may be outside the range of the
Base Station.
If the Home Key or sensor is out of range, you can:
• Add a Home Heartbeat Range Extender between the Base Station
and Range Extender, or
• select an alternate location for the Range Extender, or
• try moving the Base Station to a more central location in your home.
Then, complete Step 1 again.
Remo
v
e Ke
y
...
Please tr
y
again
Sensor out of
r
an
g
e?
Remo
v
e Ke
y
...
Can't set up no
w
Ke
y
out of
r
an
g
e
