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5

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TROUBLESHOOTING

PROBLEM

SOLUTION

Scale is inaccurate or weight varies

Place feet in center of scale platform and stand still. Allow 

weight to lock in before looking down at display.

Flooring may be reason for fluctuation.  Use on the 

hardest floor available for best accuracy. 

Scale displays “

Lo

” for low battery

No power

Check batteries for proper installation (polarities are 

correct). Replace all worn batteries. 

Problem persists or other conditions

Call Eat Smart for support at 866-843-3905 (8 to 5 MST).

CARE & MAINTINANCE

To protect and maintain your EatSmart bathroom scale in the best 

possible condition follow these directions as closely as possible. 

1. Store and operate the unit in a safe dry location. 

  Drastic changes in temperature over time can affect the quality of 

weight measurement. Do not expose to direct sunlight, extreme hot/

cold or high humidity. 

2. Clean with a damp, soft cloth. 

Avoid abrasive cleaners and never sink 

or submerge in water. 

3. Remove batteries if not in use for three months or longer.

 

4. Do not store scale where you store cleaning chemicals.

  The vapors 

from some household products may affect the electronic components 

of your scale.  Do not store scale on its side.

5. 

This scale is designed to read weights between 11 and 330 lbs / 5 and 

149.6 kgs / 11lb and 23st 8lb. To prevent damage, do not place more 

than 330 lbs / 149.6 kgs / 23st 8lb on it.

6. Use unit consistent with instructions provided in this manual. 

Weighing Operation 

Your EatSmart Bathroom Scale operates as a basic body 
weighing scale. No special programming is required.
1. Select your desired measurement unit. 

Your scale has 

been set at the factory to read weight in pounds. You can 

switch to kilograms or stones units of measurement by 

pressing the “

Kg/Lb/St

” button on the bottom of the scale.

2. Place the scale on a hard, flat surface. 

Carpeted, uneven 

or cushioned flooring can negatively affect the accuracy of the 

reading. 

3. Initialize the scale. 

(if needed, see page 3, steps 4-6).

4. Step on. 

Place both feet on the center of the platform and 

stand still.

5. Your weight will appear on the digital display.

 Your 

weight will blink when your final weight has been 

calculated.

6. Step off the scale. 

It will reset to "

0.0

" turn off 

automatically.

Important:

 Your EatSmart scale operates with "

Step-On

technology but still needs to be auto-calibrated after battery 

installation or after the scale is moved, to ensure accuracy. 

Overload indicated “

Err

Too much weight has been placed on the scale and it is 

overcapacity. Remove weight before proceeding.  

First weight is higher than normal

Your scale must be allowed to auto-calibrate. Follow 

instructions under “Operation” for proper use. 

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