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Troubleshooting: 

If the pump fails to operate, please check the following before contacting EasyPro:
Note: Always disconnect from electrical outlet before handling the pump.
1.   Check the GFCI circuit breaker or try another GFCI electrical outlet to ensure the pump is get-

ting power.

2.   Check the tubing for kinks and obstructions. Check intake screen for blockage. Follow cleaning 

steps in the maintenance section if blockage is suspected.

3.   If necessary, remove and clean the impeller assembly. 

Service & Maintenance

1.   Disconnect all power supplies before service.
2.   It is highly recommended to place the pump in either an EasyPro skimmer or into an EasyPro 

pump protector.

3.   Clean the intake screen when the fl ow is visibly reduced.
4.   Clean the pump and impeller with clean fresh water.
5.   When cleaning the pump and impeller, be careful not to loose the small plastic washers posi-

tioned at the top and bottom of the impeller. These washers are critical to the quiet and effi cient 
operation of the pump.

6.   Check inside the impeller housing for large debris or algae that could reduce the fl ow.
7.   Clean the impeller housing using cotton swabs. Clean the outside of the impeller with a damp 

cloth and clean water.  

Limited Warranty:

This limited warranty is for any mechanical or material defects for a period of three years from the date of purchase (impellers 
are covered by a six month period against manufacturer’s defect). Warranty only covers properly installed and maintained units.
The warranty does not cover normal wear and tear, nor any deterioration suffered through overloading, improper use, negligence 
or accident. Similarly, any modifi cation made by the purchaser to the product will cause the warranty to be null and void. 
All returned items will be inspected to determine cause of failure before warranty is approved.
Warranty does not cover any cost associated with the installation or removal of the product subject to warranty claim.
An RA number must be obtained by calling EasyPro Pond Products at 800-448-3873. It is your responsibility to pay the return 
shipping charges. Be sure to include the RA number, original receipt (in the form of an invoice or sales receipt), name, return ad-
dress and phone number inside of the package. No warranty claims will be honored without the original receipt.
Ensure the product is properly packaged and insured for the replacement value. Damage due to improper packaging is the 
responsibility of the sender. 
The manufacturer or supplier shall not be held liable for any damages caused by defective components or materials of this 
product; or for loss incurred because of the interruption of service; or any consequential/incidental damages and expenses aris-
ing from the production, sale, use or misuse of this product.  
The manufacturer or supplier shall not be held liable for any loss of fi sh, plants or any other livestock as a result of any failure or 
defect of this product.

800-448-3873 • Grant, Michigan

www.EasyProPondProducts.com • [email protected]

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