Trouble shooting
17
2. Let the air vent dry completely.
Storage
− Empty and clean the water tank
5
, remove the water from the inside of the
control unit
9
, and wipe all parts dry with a cloth.
− Keep the product in the original packaging, out of the reach of children, and in a
dry place.
Trouble shooting
CAUTION!
DO NOT attempt to repair the motor yourself.
If the humidifier continues to not operate, please call
customer service.
Problem
Solution
Indicator light is staying
red
• Ensure the cap is secured properly to the tank allowing
water to pass through to the base.
• Clean the Water Level Sensor: Pull of the plastic cap
from the peg. Remove the water level sensor float
and clean with warm sudsy water. Replace parts by
first putting the float onto the peg, then replacing the
plastic cap on the peg.
Humidifier does not have
any power
• Ensure unit is properly plugged into a power outlet /
try another power outlet.
• Check the Control Knob is turned to the ON position.
• If Power On indicator light does not come on, contact
Customer service.
There is a strange odor
• Clean the Water Tank with a water & white vinegar
solution and rinse with clean water (see chapter
“Cleaning and descaling the water tank“).
• Leave the empty Water Tank open in a cool place
for 12 hours without the Water Tank Cap attached.
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