38
7. TROUBLESHOOTING
The following simple issues can be handled by the user.
Please call the after-sale service department if the issues
are not settled.
Inoperation
Whether the freezer is plugged and connected to power;
Low voltage;
Failure power or tripping circuit
Odor
Odorous foods should closely wrapped;
Whether foods are rotten;
Whether the interior shall be cleaned.
Long-term operation of
compressor
It is normal that refrigerator operates for longer time in
summer when the ambient temperature is higher;
Do not put too much food in the freezer at one time;
Do not put foods until they are cooled;
Frequent opening of refrigerator door.
Illuminating light does not
shine
Whether the refrigerator is connected to power,
whether the illuminating light is damaged.
The refrigerator door cannot
be properly closed.
The freezer door is stuck by food packages;
Too much food;
Tilt refrigerator.
Loud noises
Whether the food is leveled, whether the refrigerator is
balanced;
Whether the refrigerator parts are properly placed.
7.1
Warm tips
•
The refrigerator enclosure may emit heat during
operation specially in summer, this is caused by the
radiation of the condenser, and it is a normal
phenomenon.
•
Condensation: condensation phenomenon will be
detected on the exterior surface and door seals of the
freezer when the ambient humidity is large, this is a
normal phenomenon, and the condensation can be
wiped away a dry towel.
•
Buzz: buzz will be generated by running compressor
specially when starting up or shutting down.
V.2
