10 RCS In-Ceiling Manual
Earthquake Sound Corp. | www.earthquakesound.com
10 Year Limited Warranty
Edgeless IQ In-Ceiling (10) year limited warranty:
Earthquake warrants the original purchaser that all Factory Sealed New Audio
Products to be free from defects in material and workmanship under normal
and proper use for a period of ten (10) years from the date of purchase (as
shown on the original sales receipt with serial number affixed/written on it).
The ten (10) year limited warranty period is valid only if an authorized
Earthquake dealer properly installs the product and the warranty registration
card is properly filled out and sent to Earthquake Sound Corporation. If a non-
authorized party installs the product, a ninety (90) day warranty period will be
applied.
(A) Ten (10) years limited warranty plan coverage guidelines:
•
First year: Earthquake pays for labor, parts, and ground freight (only
in US mainland, not including Alaska and Hawaii. Shipping to us is
not covered).
•
Second to tenth year: Earthquake pays labor only. Customer must pay
for parts and freight both ways.
(B) Warning:
•
Products (sent in for repair) that are tested by Earthquake technicians
and deemed to have no problem will not be covered by the limited
warranty. Customer will be charged a minimum of one (1) hour of
labor (at ongoing rate) plus shipping charges back to customer.
•
Each product sent in for repair must be packaged in its original
packaging. Otherwise, repackaging charges will apply in addition to
the labor, parts and shipping charges.
(C) Earthquake will repair or replace at our option all defective products/parts
subject to the following provisions:
•
Defective products/parts have not been altered or repaired by anyone
other than an Earthquake factory approved technician.
•
Products/parts are not subjected to negligence, misuse, accident or
damage by improper line voltage.
•
Products/parts were used with incompatible products.
•
The serial number or any part of the product has been altered, defaced
or removed.
•
Products/parts have been used in any way that is contrary to
Earthquake’s written instructions.
(D) Warranty Limitations:
Warranty does not cover products that have been modified or abused,
including but not limited to the following:
•
Damages to speaker cabinet and cabinet finish due to misuse, abuse
or improper use of cleaning materials/methods.
