35
Issue
Possible Causes
Possible Remedy
Damage to Ear Tip
or Cable
Wear and tear.
Contact your hearing professional.
Sound distorted/
not clear
Battery is low.
Charge the Processor until at least 2 solid
lights appear.
Hearing aid is damaged. Contact your hearing professional.
Hearing aid setting is
not optimal.
Contact your hearing professional.
Charger is flashing
4 lights
Something is wrong
with the Charger
or Processor.
Remove the Processor from the Charger,
re-insert the device into the charging slot
and immediately short press the top user
control. Repeat removal and insertion up
to 5 times. If the lights continue to flash,
contact your hearing professional or call the
Earlens Concierge at 1-844-730-5986.
Содержание Contact Hearing Solution
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