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6 Month Limited Warranty
Six (6) months from the date of purchase, if any part or electronic component of the
scooter is found upon examination to be defective in material and/or workmanship, it will
be replaced at E-
Wheels’ discretion.
The batteries are warranted by E-Wheels for 2 months after the purchase of the Unit.
Labor and service calls are NOT included: The purchaser is responsible for the delivery
to the authorized repair facility. Satisfactory proof of purchase is always required for
warranty service. Please contact the dealer/company from whom you purchased your
E-Wheels product.
SHIPPING - DOMESTIC:
Parts will be provided under warranty at no charge. All
warranty items will be shipped via UPS Ground. Shipping fees will be at the expense of
the purchaser.
SHIPPING - INTERNATIONAL:
Parts will be provided under warranty at no charge, but
shipping to any offshore and/or international location will be the responsibility of the
purchaser. International and offshore end-users must contact E-Wheels directly to
initiate the warranty process.
SIX MONTH WARRANTY EXCEPTIONS
MOTOR:
In cases where there is an increase in the operational noise level, the
warranty does not apply.
(An increase in operational noise level usually occurs due to excessive strain on the
scooter).
SERVICE:
Warranty service can be performed by E-Wheels or by an authorized service
facility. Do not return faulty parts to E-Wheels without prior consent. A request for a
Return Authorization is required prior to returning items. All transportation costs and
shipping damage incurred while submitting units and/or parts for repair or replacement
are the responsibility of the original purchaser.
WARRANTY EXCLUSIONS:
This warranty is only given to the original purchaser of the
Scooter.
This Warranty excludes:
Battery Charger: The charger carries a 30 day warranty.
