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NON-WASHABLE FILTER UNITS
• Your filter units are non-washable and non-recyclable.
• To replace your filter units follow the steps as shown.
• Failure to replace the filter units when prompted may result in changes to product
performance and appearance.
• New filter units can be purchased at www.dyson.com/support
AUTO MODE
• A period of 6 days is required after the machine is first used for the sensor to calibrate.
During this period the machine may be more sensitive to VOCs (such as odours)
than normal.
DISPOSAL INFORMATION
• Dyson products are made from high-grade recyclable materials. Recycle where possible.
• Dispose of or recycle the battery in accordance with local ordinances or regulations.
• Keep the used batteries away from children as these can still harm children if swallowed.
• Your filter units are non-washable and non-recyclable.
• Dispose of the exhausted filter units in accordance with local ordinances or regulations.
• The battery should be removed from the product before it is discarded. When removing
the battery, the machine must be powered off. The battery should be safely disposed of.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON MACHINE
After registering your 2 year guarantee, your Dyson machine will be covered for
parts (excluding filters) and labour for 2 years from the date of purchase, subject to
the terms of the guarantee. However, indispensable legal rights of the final consumer
under applicable national legislation governing the sale of consumer goods are
not affected by the terms of the guarantee. If you have any queries regarding your
Dyson machine, visit www.dyson.com/support for online help, general tips and useful
information about Dyson.
Alternatively, you can call the Dyson Helpline with your serial number and details of
where and when you bought the machine.
Your serial number can be found on your rating plate which is on the base of
your machine.
If your Dyson machine needs a service, call the Dyson Helpline so we can discuss
the available options. If your Dyson machine is under guarantee, and the repair is
covered, it will be repaired at no cost.
PLEASE REGISTER AS A DYSON MACHINE OWNER
To help us ensure that you receive prompt and efficient service, please register as a
Dyson machine owner. There are three ways to do this:
• By email:
• By calling the Dyson Helpline.
• Smartphone: Download the Dyson Link app and you will be taken through registration
as part of the set up.
This will confirm ownership of your Dyson machine in the event of an insurance loss,
and enable us to contact you if necessary.
LIMITED 2 YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED GUARANTEE
WHAT IS COVERED
• The repair or replacement of your Dyson machine (at Dyson’s discretion) if it is found to
be defective due to faulty materials, workmanship or function within 2 years of purchase
or delivery (if any part is no longer available or out of manufacture, Dyson will replace it
with a functional replacement part).
• This guarantee will only be valid if the machine is used in the country in which it was sold.
WHAT IS NOT COVERED
• Replacement filter units. The machine’s filter units are not covered by the guarantee.
Dyson does not guarantee the repair or replacement of a machine where a defect is
the result of:
• Damage caused by not carrying out the recommended machine maintenance.
• Accidental damage, faults caused by negligent use or care, misuse, neglect, careless
operation or handling of the machine which is not in accordance with the Dyson
User guide.
• Use of the machine for anything other than normal domestic household purposes.
• Use of parts not assembled or installed in accordance with the instructions of Dyson.
• Use of parts and accessories which are not genuine Dyson components.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its authorised agents.
• Blockages – Please refer to the ‘Looking after your machine’ section and illustrations in
this Dyson User guide for details of how to look for and clear blockages.
• Normal wear and tear (e.g. fuse etc.).
• Reduction in battery discharge time due to battery age or use (where applicable).
If you are in any doubt as to what is covered by your guarantee, please
contact Dyson.
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