Leg
a
l notices
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DX-19E220A12
One-year limited warranty -
Dynex Televisions
US and Canada Markets
Definitions:
Dynex Products ("Dynex") warrants to you, the original purchaser of this new
Dynex-branded television ("Product"), that the Product shall be free of defects in the
original manufacturer of the material or workmanship for a period of one (1) year from
the date of your purchase of the Product ("Warranty Period"). For this warranty to apply,
your Product must be purchased in the United States or Canada from a Best Buy or
Future Shop authorized dealer of Dynex brand products only that are packaged with this
warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the
Product. Your purchase date is printed on the receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship
of the Product is determined to be defective by an authorized Dynex repair center or
store personnel, Dynex will (at its sole option): (1) repair the Product with new or
rebuilt parts; or (2) replace the Product at no charge with new or rebuilt comparable
products or parts. Products and parts replaced under this warranty become the property
of Dynex and are not returned to you. If service of Products or parts are required after
the Warranty Period expires, you must pay all labor and parts charges. This warranty
lasts as long as you own your Dynex Product during the Warranty Period. Warranty
coverage terminates if you sell or otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy or Future Shop retail store location and your
television Product has a screen size of less than 37 inches, please take your original
receipt and the Product to any Best Buy or Future Shop store. Make sure that you place
the Product in its original packaging or packaging that provides the same amount of
protection as the original packaging. If you purchased the Product from a Best Buy or
Future Shop online web site, mail your original receipt and the Product to the address
listed on the web site. Make sure that you put the Product in its original packaging or
packaging that provides the same amount of protection as the original packaging.
To obtain in-home warranty service for a television with a screen 37 inches or larger, in
the United States call 1-888-BESTBUY, Canada call 1-866-BESTBUY for Future Shop call
1-800-663-2275. Call agents will diagnose and correct the issue over the phone or will
have a Dynex-approved repair technician dispatched to your home.
Where is the warranty valid?
This warranty is valid only to the original purchaser of the product in the United States
and Canada at Best Buy or Future Shop branded retail stores or websites.
What does the warranty not cover?
This warranty does not cover:
• Customer instruction/education
• Installation
• Set up adjustments
• Cosmetic damage
• Damage due to acts of God, such as power surges
• Accident(s)
• Misuse
• Abuse
• Negligence
• Commercial purposes/use, including but not limited to use in a place of business
or in communal areas of a multiple dwelling condominium or apartment
complex, or otherwise used in a place of other than a private home.
• Modification of any part of the Product, including the antenna
• Plasma display panel damaged by static (non-moving) images applied for
lengthy periods (burn-in).
• Damage due to incorrect operation or maintenance
• Connection to an incorrect voltage or power supply
• Attempted repair by any person not authorized by Dynex to service the Product
• Products sold "as is" or "with all faults"
• Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
• Products where the factory applied serial number has been altered or removed
• Loss or Theft of this product or any part of the product
• Up to three (3) pixel failures (dots that are dark or incorrectly illuminated)
grouped in an area smaller than one tenth (1/10) of the display size or up to five
(5) pixel failures throughout the display. (Pixel based displays may contain a
limited number of pixels that may not function normally.)
• Failures or Damage caused by any contact including but not limited to liquids,
gels or pastes.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE
REMEDY FOR BREACH OF WARRANTY. DYNEX SHALL NOT BE LIABLE FOR ANY INCIDENTAL
OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY ON THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF
USE OF YOUR PRODUCT, LOST BUSINESS OR LOST PROFITS. DYNEX PRODUCTS MAKES NO
OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND
IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY
IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH
ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE
WARRANTY PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO
PROVINCE.
Contact Dynex:
For customer service please call 1-800-305-2204
www.Dynexproducts.com
Distributed by Best Buy Purchasing, LLC
7601 Penn Avenue South, Richfield, Minnesota, U.S.A. 55423-3645
© 2011 BBY Solutions, Inc.
All rights reserved. DYNEX is a trademark of BBY Solutions, Inc. Registered in some
countries. All other products and brand names are trademarks of their respective
owners.
DX-19E220A12_11-1223_MAN_IMP INFO_V3.book Page 9 Thursday, November 10, 2011 10:02 AM
