Dynascan DI100ST2, Руководство пользователя

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DI100ST2 User Manual 25
Troubleshooting
ISSUE RECOMMENDED SOLUTION
No image is displayed.

Check whether the signal cable is completely plugged in.

Check whether the main switch is in the ON position, and the
power cord is completely plugged in.
 Check whether the image source’s resolution is set as the
supported format (refer to section
“Input Mode”, p.23).

Check whether the cable is damaged or bent excessively.

Check content inputs are working fine.
Nothing happens when
switching the main switch on.

Unplug the power cord from the socket and plug it in again after
a few seconds to reset the Signage.

Check power at outlet with multi-meter or other component that
requires same voltage to ensure circuit has correct power.
Note: Unplugging the power cord will not change the settings.
Image is unstable.

Check whether the cable is completely plugged in.

Check if video source content is unstable
–
*If no, test content on a separate monitor with same
cable/connector type using same resolution
* If yes - content needs to be fixed

Ensure resolution output of video signal is one of the
recommended resolution types (refer to section
“Input Mode”,
p.22)
The remote control does not
work.

Check whether there are batteries in the remote control.

Check the batteries for freshness, polarity, etc.

Check whether the remote is in the operation range.

Bright light may interfere with the remote control. Please
avoid using the remote control near special fluorescent lights or
neon lights.

Check IR Control On/Off selection in OSD.

Locate IR receiver and aim remote in this location.
If using IR extender, ensure it is seated correctly at input and
has solid or blinking LED
Auto on/off does not work or
does not function properly.
 Check whether the TIMER setting in the menu is set to “OFF”.
 Check whether the “Power On Time” and “Power Off Time”
settings are set correctly.
Cannot control the display
remotely via RS-232.

Check whether the RS-232 cable is connected properly.

Ensure the 'Remote Control' setting is RS232.

Check whether serial cable is straight through type.
If you are still having trouble with your DynaScan DS² Professional LCD, contact your dealer or
DynaScan directly for more assistance.