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For Windows XP/2000/ME/98SE
1. Power ON your PC.
2. Windows “Plug & Play” will detect the modem as IC+56k External Data Fax Voice
Modem and attempt to search for the modem drivers. If the modem is not
detected, please refer to the Troubleshooting section.
3. Point Windows to this CD.
4. Please continue to follow the on-screen prompts as Windows guides you
through the remainder of the modem installation. In Windows XP click Continue
Anyway to continue the installation.
5. After the drivers have been installed power the modem off and then on.
Note: Generic modem drivers that are available in Windows XP can also be used with
this modem.
Check the modem can talk to the pc
Windows Vista, XP & 2000 users:
1. Go to Control Panel – Phone and Modem Options – Modems.
2. You will see the modem listed next to a COM Port. Note down the COM port
number in this box [ ].
3. Click Properties – Diagnostics – Query Modem. If a table of ATI responses is
reported, then the modem and computer are communicating. If a table is not
reported, but instead an error message such as CANNOT OPEN PORT, please
refer to the Troubleshooting section.
Windows 95, 98 & ME users:
1. Click Start – Settings – Control Panel – Modems – Diagnostics.
2. You will see the modem listed next to a COM Port. Note down the COM port
number in this box [ ].
3. Click on your modem's COM port and click More Info. If a table of ATI responses
is reported, then the modem and computer are communicating. If a table is not
reported, but instead an error message such as CANNOT OPEN PORT, please
refer to the Troubleshooting section.
The modem has been installed successfully and passed all our tests. Any
roblems that arise when the modem is used by other applications are not
related to the installation of the modem, but to the setup of the software
using the modem. We suggest that you now proceed to the next section, as
the Internet will give you access to our website support area. If you have
problems during this step you can be confident that the problem is not a basic
modem installation problem, but rather the setup of the Internet software.
