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CARE AND MAINTENANCE
The electronic ignition requires 1 “AA” alkaline battery, which is included.
WARNING
DO NOT mix old and new batteries.
DO NOT mix alkaline, standard (Carbon-Zinc), or rechargeable (Nickel-Cadmium) batteries.
DO NOT dispose of batteries in fire. Improper disposal may cause batteries to leak or explode.
TROUBLESHOOTING
If you have any questions regarding the product, please call customer service at 1-877-447-4768,
8:30 a.m. – 4:30 p.m., CST, Monday – Friday.
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
The burner will not
light using the
ignitor procedure
(weak or no spark
being generated).
Low Heat.
Excessive
Flare Ups.
1. The igniter electrode may be
covered with grease or residue.
2. The igniter electrode may
have a loose or disconnected
wire.
3. Cracked or broken ignition
electrode.
4. Dead battery or faulty
battery connection.
1. Insufficient gas pressure to
the unit.
1. Grease and/or residue
build-up on heat tents or in
firebox.
2. Excessive dripping of fat or
marinade from food.
3. Cooking temperature too high.
1. Clean the ignitor electrode.
2. Check the connection and reconnect any
loose or disconnected wires.
3. Replace ignition electrode (see Replace-
ment Parts List).
4. Perform any of the following:
a. Replace battery
b. Check to see if battery is inserted
correctly.
c. Check for any corrosion around battery
terminals.
d. Check wire connections as stated
above
1. Call a qualified service agency to check
the gas supply pressure and correct the
pressure.
1. Clean the grill components.
2. Trim the fat from meat and use non-oil
based marinades.
3. Lower temperature accordingly.
