DYMAG®
BOXSTROM™
CARBON HYBRID AUTOMOTIVE WHEELS
OWNERS GUIDE
8
www.dymag.com
8.7.
The application to the products of any type of weights other than tape-on weights
(including, but not limited to, clip-on weights) or other unapproved accessories
8.8.
The continued use of the products after the discovery or the manifestation of
a problem
8.9.
Damage that occurs in transit or otherwise while the products are outside the
control of Dymag
8.10. Infrequent or improper cleaning of Dymag products will void the finish warranty
Advice on wheel cleaning:
Only a mild soap applied with a hose or soft cloth
should be used to clean Dymag products. Cleaning Dymag products with a hard
or coarse brush or fabric, chemical based cleaners or acid sprays, or pressure
washers may cause damage to the finish and will void the warranty. Many car
washes use acid spray to clean road wheels, which should be avoided.
9. WARRANTY DISCLAIMERS
THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESSED OR IMPLIED WARRANTIES.
DYMAG HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND NON-INFRINGEMENT.
9.1.
Some USA states do not allow disclaimers or limitations on implied warranties,
so the above may not apply to you. Dymag makes no other warranty, express
or implied, beyond that set forth in this Warranty. Except for those warranties
that are implied by law that cannot be legally disclaimed, any and all other
warranties are hereby expressly disclaimed
9.2.
No other representation, by any officer, employee or agent of Dymag will
be binding upon the company. Dymag’s Warranty shall not be enlarged by, nor
shall any obligation or liability arise due to, Dymag providing service, advice or
facilities in connection with any product
9.3.
Under no circumstances will Dymag be liable for any incidental, consequential,
special, indirect or punitive damages, whether arising out of contract, tort, or
under this Warranty, or otherwise (including, but not limited to, inconvenience,
loss of use of the vehicle or replacement expenses). Some USA states do not allow
the exclusion of certain types of damages, so the above limitations or exclusions
may not apply to you
10. WARRANTY CLAIM PROCEDURE
In the event of an intention to make a warranty claim, the following procedure should
be followed:
10.1. Contact Dymag by tel44 1249 446438 or by email [email protected] to
register the claim with Dymag
10.2. At this time an official Return Authorization Number (RA#) will be issued that must
be clearly marked on all shipping materials and supporting paperwork
10.3. Wheels that are received by Dymag without a clearly identifiable RA# may be
refused
10.4. Arrange to have the wheels shipped to: Dymag Group Ltd, Bumpers Farm
Industrial Estate, Chippenham, Wiltshire, SN14 6QA, United Kingdom or a
nominated Dymag agent
10.5. If the damage is determined to be under warranty, Dymag will reimburse you for
shipping charges for standard ground shipping, Dymag will NOT reimburse for
expedited delivery such as FedEx overnight
10.6. You are responsible for packaging the products appropriately so that no damage
will occur in transit to Dymag or Dymag’s nominated agent. Be certain that the
boxes are free of loose items such as lugs, caps, etc. The company is not
responsible for damage that occurs in transit to Dymag or its agent
10.7. Include the following items:
10.8. A copy of the original invoice for the warranted products
10.9. A written statement signed by you explaining the problem you have encountered,
the circumstances in which the problem occurred, and the year, make and model
of the vehicle on which the wheels were initially installed. In addition, indicate the
year, make and model of the vehicle including tyre size on which the product was
installed at the time of the warranty event occurrence