A5-C
Sep ’15
- 5 -
Unpacking and Inspection
It is the responsibility of the receiver of the goods, either the Distributor or Customer, to ensure that the product
has been shipped in full, and has arrived in suitable condition. Damage to the product may not be visible at time
of off-loading, but may only become apparent upon unpacking or start-up.
Some areas to initially check are as follows:
a)
Check for damage to the crating and/or packaging.
b)
Check the exterior of the Cabinet for damage, either cosmetic or mechanical.
c)
If there is mechanical damage, open the Cabinet to determine whether there is any internal
damage to the Unit.
Should there be damage to the product or shortages in shipment:
1)
Stop any further unpacking or operation of the product.
2)
Make note of the problem on the Freight Bill, should it concern a shortage or visible
damage to the product.
3)
Should the damage be noticed only after the product has been received, contact the
transport company immediately to file a claim.
Depending on the problem, it may be wise to photograph the damage. Also, it may
be wise to discuss with the carrier representative the time allotted to give notice of loss
or damage to the product; there may be guidelines which limit timeframes of same.
4)
Do not attempt further unpacking or operation of the product. Also, do not discard
any packing material used.
5)
A Loss or Damage Claim must be submitted to the carrier and supported by the
following documents:
- Copy of Freight Bill of Lading
- Copy of the Invoice and Estimate to repair, in case of damage
- Damage Report
- Copy of photos, if applicable
Each DV Systems Air Compressor is carefully tested and
inspected before shipment. Though every attempt is made to
ensure the safe and complete shipment of our product, freight
damage or misplacement of goods may occur.
Shipments of DV Systems products are the property of the
Consignee when the products leave our facility. DV Systems Inc.
is not responsible for any damages or shortages caused to the
product after it has left our shipping dock.
