EN
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9. Troubleshooting support
> If your unit is not working properly after you have followed the
instructions below, please contact [email protected].
> Have the article and serial number ready. This can be found on
the label on the back of the operating instructions. The serial
number can also be found directly on the product.
Problem
Potential cause
Solution
Section
First of all carry out a diagnostic check 5.5
The unit does
not work.
Control unit has no
power.
> Connect the
control unit to
the power
supply.
Power supply has
failed.
> Check the fuses
in the fuse box.
Power supply is
not connected
correctly to the
control unit.
> Connect the
power supply to
the control unit.
Control unit is
not connected
correctly.
> Check and
connect the
control unit
cable.
Control unit is
not responding.
Control unit is
not connected
correctly.
> Connect the
control unit
correctly.
Control unit is
defective.
> Contact
Customer
Services.