EU heat pumps
19
7. Maintenance and inspection
7.1 Maintenance
•
Check the water inlet and drainage often. The water and air inflow into the system should be sufficient so
that its performance and reliability does not get compromised. You should clean the pool filter regularly to
avoid damage to the unit caused by clogging of the filter.
•
The area around the unit should be spacious and well ventilated. Clean the sides of the heat pump regularly
to maintain good heat exchange and to save energy.
•
Check if all processes in the unit are operational and pay special attention to the operation pressure of the
refrigerant system.
•
Check the power supply and cable connections regularly. Should the unit begin to function abnormally or
should you notice a smell from an electrical component, arrange for timely repair or replacement.
•
Winterizing : make sure to purge all the water from the heat pump and other systems in order to prevent
frost damage.
•
You should also purge the water if the unit will not work for an extended period of time. You should check
all parts of the unit thoroughly and completely fill the system with water before turning it on again
afterwards.
7.2 Troubleshooting guide
Improper installation may result in an electrical discharge that could lead to death of – or serious injury to –
pool users, installers or others due to electrical shock and may also cause damage to property.
DO NOT
attempt to modify the internal configuration of the heat pump.
1. Keep your hands and hair clear of the fan blades to avoid injury.
2. If you are not familiar with your pool filtering system and heat pump:
a.
Do not
attempt to adjust or service without consulting your dealer or your professional pool or air
conditioning contractor.
b.
Read the entire installation and user manual before attempting to use, service or adjust the unit.
c.
Start the heat pump at least 24 hours after its installation in order to prevent damage to the
compressor.
Nota:
Switch off the power prior to maintenance or repairs.
Important remark:
if a malfunction cannot be resolved immediately,
your
installer
can contact our customer service. To be able to help you, we will need
the
serial number
of your heat pump.
In order to analyse the problem itself, we will need to know the message (error
code) that is displayed on the LED screen, as well as the values for the settings
(parameters 0 to 11) and for the status of the heat pump (parameters A to E) just
before the failure or, if this is impossible, just after it.
Please keep this information at hand when calling our customer service. This
information is also indispensable if you need to return a heat pump. Returning the
unit should occur according to our
RMA procedure
guidelines.
On the following pages, you will find an overview of the different types of failure problems that can occur,
along with directions to solve them.
