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Dukane AV
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4. Troubleshooting and operating tips
Software will not open.
1. Check whether the USB cable is connected correctly.
2. Go to company official website to download the latest software version.
Other
1. Manual format is PDF, if it does not open, please install PDF reader.
2. Please use the USB interface of the host computer to provide a stable power supply.
3. If removing camera from the computer, please close the camera software first, then turn off the camera power,
and finally disconnect the HDMI , VGA, or USB cable.
4. For other issues try to restart your computer.
DUKANE CORP AV SERVICE DEPT
2900 Dukane Drive
St Charles, IL 60174
800-676-2487 / 630-762-4032
Fax 630-584-5156
www.dukaneav.com
20190523
TROUBLESHOOTING CAMERA 250