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OPERATION
Limited One Year Warranty
This warranty gives you specific legal
rights. You may also have other rights
which vary from state to state.
Dual Electronics Corp. warrants this
product to the original purchaser to
be free from defects in material and
workmanship for a period of one year
from the date of the original purchase.
Dual Electronics Corp. agrees, at our
option, during the warranty period,
to repair any defect in material or
workmanship or to furnish an equal
new, renewed or comparable product
(whichever is deemed necessary) in
exchange without charges, subject to
verification of the defect or malfunction
and proof of the date of purchase.
Subsequent replacement products are
warranted for the balance of the original
warranty period.
Who is covered?
This warranty is
extended to the original retail purchaser
for products purchased from an
authorized Dual dealer and used in the
U.S.A.
What is covered?
This warranty covers
all defects in material and workmanship
in this product. The following are not
covered: software, installation/removal
costs, damage resulting from accident,
misuse, abuse, neglect, product
modification, improper installation,
incorrect line voltage, unauthorized
repair or failure to follow instructions
supplied with the product, or damage
occurring during return shipment of the
product. Specific license conditions and
copyright notices for the software can be
found via www.dualav.com.
What to do?
1. Before you call for service, check the
troubleshooting guide in your owner’s
manual. A slight adjustment of any
custom controls may save you a
service call.
2. If you require service during the
warranty period, you must carefully
pack the product (preferably in the
original package) and ship it by
prepaid transportation with a copy of
the original receipt from the retailer
to an
authorized service center.
3. Please describe your problem in
writing and include your name, a
return UPS shipping address (P.O. Box
not acceptable), and a daytime phone
number with your shipment.
4. For more information and for the
location of the nearest authorized
service center please contact us by
one of the following methods:
• Call us toll-free at 1-866-382-5476
• E-mail us at [email protected]
Exclusion of Certain Damages: This
warranty is exclusive and in lieu of any
and all other warranties, expressed or
implied, including without limitation the
implied warranties of merchantability
and fitness for a particular purpose
and any obligation, liability, right, claim
or remedy in contract or tort, whether
or not arising from the company’s
negligence, actual or imputed. No
person or representative is authorized
to assume for the company any other
liability in connection with the sale
of this product. In no event shall the
company be liable for indirect, incidental
or consequential damages.
