9
XIA SERIES
WARRANTY
Limited One-Year Warranty
This warranty gives you specific legal rights. You may
also have other rights which vary from state to state.
Namsung America Inc. warrants this product to the
original purchaser to be free from defects in material
and workmanship, under normal conditions, for a
period of one year from the date of the original
purchase.
Namsung America agrees, at our option, during the
warranty period, to repair any defect in material or
workmanship or to furnish an equal new or renewed
product in exchange without charges, subject to
verification of the defect or malfunction and proof of
the date of purchase.
During the One-Year Warranty Period: For One Year
from the date of purchase, your product will be
replaced with a new, renewed or comparable product
(whichever is deemed necessary) if it becomes
defective or inoperative. This is done without charge
to you. Replacement products are warranted for the
balance of the original warranty period.
Who is covered?
This warranty is extended to the
original retail purchaser for products purchased and
used in the U.S.A.
What is covered?
This warranty covers all defects in
material and workmanship in this product. The
following are not covered: installation/removal costs,
damage resulting from accident, misuse, abuse,
neglect, product modification, improper installation,
incorrect line voltage, unauthorized repair or failure to
follow instructions supplied with the product, or
damage occurring during return shipment of the
product.
What to do?
If purchased within the USA:
1. Before you call for service, check your
operating instruction booklet. A slight
adjustment of any custom controls discussed in
your instruction booklet may save you a service
call.
2. If you require service during the warranty
period, you must carefully pack the product
(preferably in the original package) and ship it by
prepaid transportation with proof of the purchase
date from the retailer to the Return Center
address listed below.
3. Please describe your problem in writing and
include your name, a return UPS shipping
address (P.O. Box not acceptable), and a daytime
phone number with your shipment.
4. DUAL will pay the return shipping charges if
the product is returned to an address within the
48 contiguous states.
Namsung America Inc.
Attn: Returns Center
21318 64th Ave. South
Kent, WA 98032 U.S.A.
Toll Free: 1-866-626-7863
If purchased outside the USA:
Please return the unit to original place of purchase
for warranty service.
Exclusion of Certain Damages: This warranty is
exclusive and in lieu of any and all other warranties,
expressed or implied, including without limitation the
implied warranties of merchantability and fitness for
a particular purpose and any obligation, liability, right,
claim or remedy in contract or tort, whether or not
arising from the company’s negligence, actual or
imputed. No person or representative is authorized to
assume for the company any other liability in
connection with the sale of this product. In no event
shall the company be liable for indirect, incidental or
consequential damages.
